The Art of Managing Change
Letter from the Editor: Reflections on the art of managing change.
Global Strategy
Managing the Human Cloud
Tapping a virtual, on-demand workforce requires new management models and skills.
Evgeny Kaganer, Erran Carmel, Rudy Hirschheim and Timothy Olsen
Developing Strategy
How to Change an Organization Without Blowing It Up
Mining the middle ground between wholesale change and pilot projects can improve your organization.
Karen Golden-Biddle
Innovation Strategy
Innovation Lessons From 3-D Printing
How should companies respond to game-changing open-source innovations from online user communities?
Jeroen P.J. de Jong and Erik de Bruijn
Marketing Strategy
How to Identify the Best Customers for Your Business
Pursuing growth opportunities without defining your ideal customers can hamper profitable growth.
Frank V. Cespedes, James P. Dougherty and Ben S. Skinner III
Global Strategy
Building Your Company’s Capabilities Through Global Expansion
To sustain a global competitive advantage, companies must enhance and renew their core capabilities.
Donald Lessard, Rafael Lucea and Luis Vives
Business Models
The Benefits of Sustainability-Driven Innovation
Some managers in our 2012 global executive survey are seeing profits from their sustainability-related activities.
David Kiron, Nina Kruschwitz, Martin Reeves and Eugene Goh
Collaboration
What You Can Learn From Your Customer’s Customer
Getting ideas from customers is a norm; some companies get ideas from customers’ customers, too.
James C. Anderson and Marc Wouters
Executing Strategy
Rebuilding the Relationship Between Manufacturers and Retailers
Manufacturers can benefit by tailoring their approaches to a retailer’s specific business model.
Niraj Dawar and Jason Stornelli
Managing Your Career
Is It Really Lonely at the Top?
Savvy executives develop relationships in the social space between public and private realms.
Laurence J. Stybel and Maryanne Peabody
Innovation Strategy
How to Use Analogies to Introduce New Ideas
If used wisely, analogies can help an organization’s employees comprehend change and innovation.
Christopher B. Bingham and Steven J. Kahl
Climate Change
What the Future May Bring
Sustainable development expert Jorgen Randers offers a vision of the world in 2052. It’s not pretty.
John Sterman
Supply Chains & Logistics
When One Size Does Not Fit All
As a business diversifies, it may need more than one supply chain. Here’s how Dell did it.
David Simchi-Levi, Annette Clayton and Bruce Raven
Digital Marketing
How to Create Brand Engagement on Facebook
What determines whether consumers will “like,” comment on or share a company’s Facebook posts?