Artificial Intelligence

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Winning With AI

AI promises rewards but also comes with risks ― namely, that competitors figure out how to successfully use it before you do. This year’s 2019 MIT SMR-BCG Artificial Intelligence Global Executive Study and Research Report shows early AI winners are focused on organization-wide alignment, investment, and integration.

The Best of This Week

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This week’s must-reads for managing in a digital age: What the U.S. is getting wrong about the race for powerful AI, why putting culture front and center when managing is important, Facebook faces cryptocurrency hurdles, and why sports analytics fail in the playoffs.

Tell Your Colleagues: MIT SMR Is Unlocked Today Through Thursday

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On Oct. 8-10, MIT SMR is dropping its paywall — all of the content is freely available to visitors. Readers will have immediate access to ideas, research, benchmarks and tools, all grounded in the reality of our technologically driven economy and society. We’re offering some recommendations based on what readers tell us are some of the most pressing problems they’re facing right now.

Sponsor's Content | Mondelez International’s Intelligent Automation Journey: From Cost Savings to Value Creation

  • MIT SMR Connections | Content Commissioned by EY

An in-depth case study reports on Mondelez International’s experiences as it has moved to streamline business processes, improve customer experience and drive additional revenue via AI technologies. The report tracks the implementation of robotic process automation as part of the global snack conglomerate’s AI journey and shares lessons learned along the way.

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The Right Way to Regulate the Tech Industry

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There’s very little regulatory oversight for the tech industry, and this has become a problem. The status quo lacks transparency and shuts down competition — while holding no one accountable for breaches of trust. Some want big tech companies broken up. Others want stronger government oversight. They all are trying to answer the same question: What’s the best way to regulate the tech industry so that privacy and ethics concerns are addressed without stifling innovation?

Can We End the Crisis of Agency?

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In the past half-decade, we’ve undergone a sea change in our thinking about the future. Whether it’s our feelings about our rapidly deteriorating planetary environment or the equally disconcerting rapidity of technological advances, the general sentiment is one of heightened anxiety — and powerlessness. Is there anything we can do? The short answer: Yes.

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Three People-Centered Design Principles for Deep Learning

As organizations begin adopting deep learning, leadership must ensure that artificial neural networks are accurate and precise to avoid negative impacts on business decisions that hurt customers, products, and services. A designed-centered approach helps address both these short-term concerns as well as the long-term concerns that machines might displace humans when it comes to business decision-making.

Self-Driving Companies Are Coming

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Automation can go far beyond cars. Self-driving company capabilities are closer than many leaders realize. And just as automobile manufacturers are rethinking the meaning of driving within the context of self-driving technology, business leaders are being forced to rethink an equivalent question: What does it mean to manage an enterprise once some of the work can be done autonomously?

The Downstream Damage of the Leadership Skills Gap

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Despite companies’ efforts to invest in leadership development, studies show that managerial skills gaps are increasingly common. The downstream effects of these gaps negatively affect not only businesses but extend to the global economy as well. To address this critical problem, leaders must place increased focus on their own development as managers in order to facilitate an increase in productivity across the board.

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The Best of This Week

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The must-reads MIT SMR editors are most excited about this week, including: Why emotion is a key ingredient for getting customer experiences to stick, what we can learn from Germany’s platform economy, the best leader for your digital transformation effort might not be the obvious candidate, and more.

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