Technology Implementation
Mind the Adoption Gap: Why Do We Still Email Documents?
Adoption gaps are huge issues for companies making everything from baby steps to big strides in embracing new technologies.
Business Process Optimization
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Innovation Strategy
Value-Creation, Experiments, and Why IT Does Matter
Information technology matters when a company works backward from the value it wants to create.
Innovation Strategy
A Systematic Approach to Innovation
In an interesting book, two Wharton professors analyze the innovation process.
Developing Strategy
What Strategy Is Not
Technology- or platform-driven strategy is a fast track to commoditization.
Technology Implementation
The Trouble With Enterprise Software
Has enterprise software become too complex to be effective?
Business Models
The Four Models of Corporate Entrepreneurship
Companies have four ways of building businesses from within their organizations. Each approach provides certain benefits — and raises specific challenges.
Developing Strategy
The Five Stages of Successful Innovation
Defining an innovation process increases companies’ future value.
IT Governance & Leadership
Bridging the Gap Between Stewards and Creators
When conflicts aren’t managed well, a company’s ability to innovate may be at risk.
Developing Strategy
Leveraging the Power of Intangible Assets
Information about intangibles and the opportunity they offer are a valuable part of a company’s portfolio.
Business Models
The Outsourcing Compulsion
The colonization of American manufacturing by distributors has pushed U.S. companies overseas.
Quality & Service
Managing Product Returns for Competitive Advantage
Effective product returns strategies can result in increased revenues, lower costs and enhanced levels of customer service.