Getting business value from AI means separating myths from facts.
Philipp Gerbert and Julia Kirby
Companies need to think about how they can become a customer destination.
Peter Weill and Stephanie Woerner
Competing against state-subsidized competitors in global markets requires a new set of tactics.
Sharon Poczter, Aldo Musacchio, and Sergio G. Lazzarini
MIT SMR hosts a Twitter chat on analytics and customer service on March 1, 2018, at 11 a.m. EST #MITSMRChat.
A new survey reports companies are now seeing a direct correlation between big data and AI success.
To fully benefit from supply chain analytics, companies need to be able to act on insights quickly.
Melissa R. Bowers, Adam G. Petrie, and Mary C. Holcomb
Leaders must move beyond managing their own firms to become active influencers within broader systems.