Manufacturing

Organizational Structure

Managing Complex Production Processes

Anil Khurana

January 15, 1999

Supply Chains & Logistics

Lean Production in an International Supply Chain

David L. Levy

January 15, 1997

Supply Chains & Logistics

Trade, FDI, and the Dollar: Explaining the U.S. Trade Deficit

Michael Blaine

October 15, 1996

Developing Strategy

An Empirical Study of Flexibility in Manufacturing

Fernando F. Suarez, Michael A. Cusumano and Charles H. Fine

October 15, 1995

Financial Management & Risk

A CEO Survey of U.S. Companies’ Time Horizons and Hurdle Rates

James M. Poterba and Lawrence H. Summers

October 15, 1995

Supply Chains & Logistics

Returns Policies: Make Money by Making Good

V. Padmanabhan and I.P.L. Png

October 15, 1995

Customers

Best Practice for Customer Satisfaction in Manufacturing Firms

Abbie Griffin, Greg Gleason, Rick Preiss and Dave Shevenaugh

January 15, 1995

Innovation Strategy

Has a Customer Already Developed Your Next Product?

When customers tell you what they need, listen carefully — they may be designing your next product.

Eric A. von Hippel

January 01, 1977