Crisis Management
The Best of This Week
The 2020 Culture Champions, adept crisis response, and how social media reveals our mental health.
Operational Strategy
Latest
Crisis Management
Responding to Crises With Speed and Agility
The pandemic has shown how both speed and agility can help drive global business during a crisis.
Bernadine J. Dykes, Margaret Hughes-Morgan, Kalin D. Kolev, and Walter J. Ferrier
IT Governance & Leadership
The Enterprise Systems That Companies Need to Create
Three strategies lead to technology transformations that create value and enable ongoing innovation.
David Waller and Paul Beswick
Analytics & Business Intelligence
Data Governance in the 21st-Century Organization
Executed well, good data governance can fuel digital innovation without compromising security.
Gregory Vial
Developing Strategy
The Best of This Week
Accelerating strategy breakthroughs, transforming the supply chain, and contextualizing office space.
The MIT SMR Editors
Supply Chains & Logistics
Data, Not Digitalization, Transforms the Post-Pandemic Supply Chain
Digitalization can’t deliver agility or reliability unless you first determine data access, quality, and lineage.
Michael Schrage
Developing Strategy
Will COVID-19 Make Companies Rethink Cities?
Our panel of academic experts discusses whether COVID-19 may push companies to migrate out of cities.
Organizational Structure
The Best of This Week
Managing decisions in a pandemic, fighting burnout, and understanding generational differences.
The MIT SMR Editors
Quality & Service
You Can’t Afford to Please Everyone
Giving customers what they want quickly is a worthy goal. Businesses can’t always afford to do it.
Amy R. Ward, interviewed by Frieda Klotz
Analytics & Business Intelligence
Demystifying Data Monetization
Data on its own has value, but insights from that data substantially increase its value.
Suketu Gandhi, Bharath Thota, Renata Kuchembuck, and Joshua Swartz
Supply Chains & Logistics
Will Restricted U.S. Immigration Drive Business Operations Abroad?
The MIT SMR Strategy Forum examines whether restrictions on skilled immigration in the United States will cause business to shift operations overseas.
Business Models
How to Avoid Platform Traps
The increasing popularity of platform strategies masks a difficult truth: They are hard to execute well.
Carmelo Cennamo and Juan Santaló
Analytics & Business Intelligence
Are Predictive Analytics Transforming Your Supply Chain?
New research suggests data science, predictive analytics and big data will transform supply chains.
Renee Boucher Ferguson
Supply Chains & Logistics
The Impact of Technological Innovation on Outsourcing Decisions
When technology changes rapidly, outsourcing looks more attractive.
Larry Yu
Marketing Strategy
The Art of Managing New Product Transitions
Feryal Erhun, Paulo Gonçalves and Jay Hopman
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