Sustainability
Supporting Sustainable Development Goals Is Easier Than You Might Think
The 2030 Sustainable Development Goals challenge companies to do well while doing good.
Performance Assessment
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Boards & Corporate Governance
The Pitfalls of Non-GAAP Metrics
Alternative financial metrics have become increasingly ubiquitous and more detached from reality.
Culture
Improving Your Digital Intelligence
Assessing your company’s digital intelligence offers a road map for your digital journey.
Innovation Strategy
Creating Better Innovation Measurement Practices
Improving a company’s measurement of innovation requires a holistic view of its innovation process.
When People Don’t Trust Algorithms
University of Chicago’s Berkeley Dietvorst explains why we can’t let go of human judgment — to our own detriment.
Business Models
Building a Winning Business Model Portfolio
Business model diversification requires careful assessments of each model’s strategic contributions.
Talent Management
I Come to Praise the Annual Performance Conversation, Not Further Bury It
The choice between frequent performance coaching and annual reviews need not be a choice at all.
Financial Management & Risk
To Improve Cybersecurity, Think Like a Hacker
To combat cyberattacks, companies need to understand both hackers’ tactics and their mindsets.
Leadership Skills
Do You Diagnose What Goes Right?
There’s value in looking at good processes to figure out what works.
Climate Change
A Three-Point Approach to Measuring Supply Chain Sustainability
Supply chain sustainability reporting depends on context, collaboration, and communication.
Analytics & Business Intelligence
‘Moneyball’ for Professors?
There’s a boom in using analytics for human resource decisions. Tenure decisions should be next.
Climate Change
Sustainability Reporting: One Size Fits Nobody
Investors prefer reporting that allows easy comparisons of companies’ progress on sustainability.
Platforms & Ecosystems
Monitoring Your Employees’ Every Emotion
What’s happening this week at the intersection of management and technology.
Boards & Corporate Governance
Are Nonfinancial Metrics Good Leading Indicators of Future Financial Performance?
Do nonfinancial metrics accurately reflect performance? That depends on what you measure — and how.
Analytics & Business Intelligence
Do You Know What Really Drives Your Business’s Performance?
Performance topology maps offer managers a signpost pointing toward smarter strategies.
Managing Your Career
Beware the Winning Streak
How well do people factor past performance into their expectations for the future? Not very, according to studies.
Innovation Strategy
Embrace Your Ignorance
The overconfidence of presumed expertise is counterproductive. Instead, data trumps intuition.
Analytics & Business Intelligence
What Businesses Can Learn From Sports Analytics
Research into how the sports world uses data offers five lessons that almost any business could adopt.
In Sports, It’s Quants Versus Managers
Where the “gut” instinct of sports managers once ruled, analytic insights are fast becoming standard.
Analytics & Business Intelligence
Analyzing Performance in Service Organizations
Balanced benchmarking helps companies test their assumptions about service productivity.