Supply Chains & Logistics
Cutting Last-Mile Delivery Costs
Boost profitability and customer satisfaction with strategies that cut subscription services’ last-mile delivery costs.
Profitability
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Sustainability
Make a Stronger Business Case for Sustainability
Sustainability initiatives can be profitable if managers think creatively about pricing, market demand, and costs.
Content Provided By Deloitte
Survey: Most Companies Fall Short of Margin Targets
A new Deloitte study says most companies surveyed report falling short of their margin goals.
Performance Management
Our Guide to the Spring 2022 Issue
The spring 2022 issue of MIT SMR focuses on how companies use KPIs to measure performance. Plus: What happy, rude, or activist employees bring to the table; strategic thinking for uncertain times.
AI & Machine Learning
Expanding AI’s Impact With Organizational Learning
Companies that change processes to facilitate organizational learning with AI realize the biggest business value.
Supply Chains & Logistics
‘Just Enough’ Piracy Can Be a Good Thing
Small-scale piracy sometimes offers surprising benefits for IP rights holders.
Marketing Strategy
Bill It, Kill It, or Keep It Free?
B2B companies can seize new sales by charging for services they’ve been giving away.
Customers
A More Profitable Approach to Product Returns
Retailers can boost profits and prevent abuse by tailoring their return policies with analytics.
Culture
Are Innovative Companies More Profitable?
There’s a significant correlation between net profit growth and a corporate culture of innovation.
Business Models
Building Scalable Business Models
Many successful companies today leverage business model scalability to achieve profitable growth.
Boards & Corporate Governance
The Board’s Role in Share Repurchases
Boards need to take charge of share repurchases as part of the capital management strategy of their companies.
Business Models
The Big Squeeze: How Compression Threatens Old Industries
Accelerating compression of both revenues and profits in some businesses can be fatal, and fast.
Social Media
Infographic: Social Business Driving Positive Outcomes
An infographic provides highlights of the 2014 social business report and illustrates the importance of social maturity.
Ethics
When Should You Fire Customers?
Letting unprofitable customers go is an option, but so is training them out of expensive behavior.
Marketing Strategy
Is It Time to Rethink Your Pricing Strategy?
Almost any business can improve its pricing performance, if it broaches pricing in a structured way.
Technology Innovation Strategy
The Impact of IT Investments on Profits
New research finds that investments companies make in information technology increase profitability and sales more than investments in advertising or R&D do.
Marketing Strategy
Are Many of Your Customers Unprofitable?
Certain types of marketing techniques — those aimed at increasing customer lifetime value (CLV) — can be linked to stock price increases.
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