Social Tools and Technology

Digital collaboration tools, new brand strategies, and our 2021 Future of Leadership report.

Digital collaboration tools don’t just facilitate knowledge sharing — they reveal who knows what.

Revolutionary recommendation engines, data access as a leadership priority, and the essentials of successful corporate social justice efforts.

Recommendation engines promise to revolutionize how customers buy and employees work.

Pivoting in the pandemic, assessing supplier diversity initiatives, and creating a framework for discussing race.

In a global pandemic, a quick pivot to a digital business model may help retailers survive.

New AI applications have immense potential to revolutionize communication and deepen human relationships.

Managing decisions in a pandemic, fighting burnout, and understanding generational differences.

Social distancing demands creative ways to sustain effective communication and decision-making.

Social listening — analyzing what consumers say on social media — can serve as a treasure hunt map.

Alternating between always-on connectivity and heads-down focus is essential for problem-solving.

Managers can improve productivity by helping their teams avoid digital distractions.

Utilities field workers are on the front lines when there’s a crisis. How can tech empower them?

Businesses that make and sell products that replicate human connection are serving a deep need, but they may also be changing social norms in ways that can’t be reversed.

Anonymous digital dialogues with employees can help managers build trust and increase engagement.

Professional success in today’s hyper-connected workplace demands “distracted focus.”

For young adults, even a single day without access to their cellphones can be anxiety-producing.

Why hasn’t the proliferation of social media resulted in long-lasting social and business change?

The shrinking role of big screens heralds a change in how we communicate with devices and each other.

Communication has changed thanks to social media — with long-term impacts on how companies work.