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The New Student Enrollment Journey
Students rank affordability and career advancement as top factors in choosing higher-ed programs.
Strategic Communication
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Corporate Social Responsibility
The PR Power of Fessing Up
Research shows that a company’s confessions to past wrongs enhances people’s perception of its corporate responsibility.
Sarah A. Soule and Lambert Zixin Li
Corporate Social Responsibility
Why Corporate Success Requires Dealing With the Past
Once leaders address their company’s historical transgressions, they can work to create a more positive legacy.
Sarah Federman and Judith Schrempf-Stirling
Leading Change
Overcoming Obstacles to Successful Culture Change
Culture change starts with new actions, not with business leaders identifying or articulating a desired culture.
John Kotter, Vanessa Akhtar, and Gaurav Gupta
Remote Work
Driving Remote Innovation Through Conflict and Collaboration
Innovation can thrive when remote teams feel empowered to share ideas and engage in rigorous debate.
Esther Tippmann, Pamela Sharkey Scott, and Mark Gantly
IT Governance & Leadership
Tech and Ethics: The World Economic Forum’s Kay Firth-Butterfield on Doing the Right Thing in AI
Business — and society — should think of the governance of AI as an enabler rather than a constraint.
Sam Ransbotham and Shervin Khodabandeh
Leadership Skills
Make Your Data Insights Visually Consumable
Without visual annotations, charts and graphs are missed opportunities to feed your audience insights from your data.
Nancy Duarte
Leadership Skills
Your People Need Care, Not a Battle Cry
Leaders are using the language of war to rally people in a fight against COVID-19. That’s a problem.
Gianpiero Petriglieri
Analytics & Business Intelligence
Every Number Tells a Story
No matter how compelling it seems, data alone won’t win people over unless infused with a story.
Paul Michelman
Developing Strategy
Developing a Strategy for Execution
Developing strategy means maintaining a difficult balance between concrete guidance and flexibility.
Donald Sull and Paul Michelman
Executing Strategy
No One Knows Your Strategy — Not Even Your Top Leaders
New research reveals the surprising reasons managers don’t know their company’s strategy.
Donald Sull, Charles Sull, and James Yoder
Developing Strategy
Six Steps to Communicating Strategic Priorities Effectively
Clear, concise strategic priorities backed by metrics have value in communicating with stakeholders.
Donald Sull, Stefano Turconi, and Charles Sull
Executing Strategy
What CEOs Get Wrong About Vision and How to Get It Right
A vision commonly held throughout the organization must begin with the leader’s image of a credible, optimal future state.
Dan Ciampa
Innovation Strategy
When Innovation Meets the Language of the Corner Office
What are the most effective ways to communicate the process and output of innovation to executives?
Dave Rochlin
The Rise of Visual Content Online
Images have taken on a broader role in representing brands, communicating value, and cultivating identity.
Gerald C. Kane and Alexandra Pear
Leadership Skills
Self-Awareness: A Key to Better Leadership
PepsiCo CEO Indra Nooyi has said that she benefited from feedback from mentors.
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