AI & Machine Learning
How Northwestern Mutual Embraces AI
The journey to be more client-centric has brought a focus on artificial intelligence and data at Northwestern Mutual.
Managing Technology
Latest
Technology Innovation Strategy
A One-Stop Data Shop: The Lego Group’s Anders Butzbach Christensen
On the Me, Myself, and AI podcast, Lego’s head of data engineering explains its approach to digital transformation.
Sam Ransbotham and Shervin Khodabandeh
Technology Innovation Strategy
Our Guide to the Spring 2023 Issue
This issue of MIT SMR focuses on talent management, innovation strategies, and emerging technologies.
MIT Sloan Management Review
Technology Innovation Strategy
The Business Case for Quantum Computing
Quantum computers may deliver an economic advantage to business, even on tasks that classical computers can perform.
Francesco Bova, Avi Goldfarb, and Roger Melko
Technology Implementation
The Quiet Corner of Web3 That Means Business
Managers keeping an eye on Web3 can learn from promising implementations of decentralized credentials.
Mary Lacity, Erran Carmel, Amber Grace Young, and Tamara Roth
AI & Machine Learning
Smart Product Breakthroughs Depend on Customer Control
Consumer fears of losing autonomy hinder smart-product adoption and use. But there are ways to boost customer control.
Jenny Zimmermann, Jonas Görgen, Emanuel de Bellis, Reto Hofstetter, and Stefano Puntoni
Technology Implementation
Manage AI Bias Instead of Trying to Eliminate It
It’s impossible to abolish AI bias in the data behind artificial intelligence models, but companies can remediate it.
Sian Townson
Data & Data Culture
Action and Inaction on Data, Analytics, and AI
The human side of data continues to challenge companies.
Thomas H. Davenport and Randy Bean
Security & Privacy
An Action Plan for Cyber Resilience
Organizations can apply biology-inspired adaptive design principles to become more resilient against cyberattacks.
Michael Coden, Martin Reeves, Keri Pearlson, Stuart Madnick, and Cheryl Berriman
Technology Innovation Strategy
It’s Time to Take Another Look at Blockchain
Large incumbent companies should begin adopting blockchain before it gets used against them.
Ravi Sarathy, interviewed by Theodore Kinni
Talent Management
How Encouraging AI Use Will Benefit Your Organization
In this webinar, we outline key findings from recent artificial intelligence and business strategy research, including that mandating individual use actually improves employee engagement across multiple dimensions.
Sam Ransbotham, François Candelon, and Allison Ryder
Skills & Learning
Individual AI Use Can Benefit Organizations
MIT SMR and BCG research team members discuss a recent artificial intelligence study at the Web Summit conference.
Allison Ryder
Technology Implementation
The Business Case for Blockchain in the Enterprise
Companies stand to benefit from blockchain if they first create a strategic road map and learn from others’ successes.
Ravi Sarathy and Abbie Lundberg
IT Governance & Leadership
Executives Are Coming to See RAI as More Than Just a Technology Issue
A panel of experts weighs in on whether responsible AI governance extends beyond technology leadership.
Elizabeth M. Renieris, David Kiron, and Steven Mills
Data & Data Culture
Developing Successful Data Products at Regions Bank
Embedding data, analytics, and artificial intelligence into products has been a game changer for businesses.
Thomas H. Davenport and Randy Bean
Content sponsored by DXC Technology
Cybersecurity: Keep It Basic. Keep It Collaborative. Keep It Strong.
Two executives discuss why it’s time for organizations to get back to the basics in cybersecurity.
Mark Hughes and Boulton Fernando
Managing Your Career
Achieving Individual — and Organizational — Value With AI
The 2022 MIT SMR-BCG AI and Business Strategy report finds organizations get more value from AI when workers benefit too.
Sam Ransbotham, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu
AI & Machine Learning
What Machines Can’t Do (Yet) in Real Work Settings
Most companies that are using AI are deploying it for augmentation, not large-scale automation.
Thomas H. Davenport and Steven M. Miller
IT Governance & Leadership
Mature RAI Programs Can Help Minimize AI System Failures
A panel of experts weighs in on whether mature responsible artificial intelligence programs mitigate system failures.
Elizabeth M. Renieris, David Kiron, and Steven Mills
IT Governance & Leadership
The Three Roles of the Chief Data Officer: ADP’s Jack Berkowitz
ADP’s Jack Berkowitz explains the benefits of having data strategy, data products, and AI oversight within the CDO role.