How will social networking and social software transform business? See the results of our survey.

Employers can take steps to ensure that remote workers are not evaluated unfairly.

There are circumstances in which outsider CEOs may outperform CEOs who came up through the ranks.

Reflections on the human element in business — and insights contained in this issue.

Companies can improve collaborations with universities by giving more thought to relationship structure.

Developing trust between Chinese and Western executives still takes time — and attention to detail.

The experiences of Apple’s iPhone and Google’s Gmail offer four keys for entering platform markets.

The rapid growth of data creates business opportunities — but only if IT and management work together.

An intriguing new book discusses the traits of serial innovators at established companies.

How do companies create the conditions that embed sustainability in strategy and operations?

To gain from social coupons, businesses should craft deals carefully — without giving too much away.

Using digital design in product development has potential downsides as well as advantages.

Almost any business can improve its pricing performance, if it broaches pricing in a structured way.

To improve online communities, companies need to enhance communication among custoemrs.