Companies need to cultivate resilience to unexpected disruptions to complex supply chains.
Joseph Fiksel, Mikaella Polyviou, Keely L. Croxton and Timothy J. Pettit
Simulations can help shrink the gap between what analysts try to explain and what decision makers understand.
Robin M. Hogarth and Emre Soyer
Mitel’s social media policy encourages employees to use their “best judgment” in posting. Does it work?
Martyn Etherington (Mitel), interviewed by Gerald C. Kane
New research shows that mobile advertising targeted to consumers based on their locations can be effective.