Volume 43, Issue #3
Spring 2002 Issue
SPRING 2002 VOL. 43 · NO. 3 Is Your E-Business Plan Radical Enough? The authors maintain that an economic downturn offers the perfect opportunity to get back into the e-business game. That means resisting the temptation to fob off e-business onto the IT department and instead treating it as a long-term, strategic, integral part of […]
Leadership Skills
The Principles of Decision Making
Walking the fine edge between efficiency and consensus.
Larry Yu
Boards & Corporate Governance
The Perils of Power
Farsighted investors can check wayward founder-CEOs by creating strong and independent boards.
Mary Kwak
Marketing Strategy
Pricing as a Strategic Capability
If pricing isn’t a strategic capability — a contributor to a company’s ability to implement its strategy — it’s probably a strategic liability.
Shantanu Dutta, Mark Bergen, Daniel Levy, Mark Ritson and Mark Zbaracki
Disruption
Foundations for Growth: How to Identify and Build Disruptive New Businesses
To maintain growth, a company must launch disruptive new businesses when its core units are strong.
Clayton M. Christensen, Mark W. Johnson and Darrell K. Rigby
Collaboration
The Comparative Advantage of X-Teams
Deborah Ancona, Henrik Bresman and Katrin Kaeufer
Technology Innovation Strategy
The Evolution of the Organizational Architect
Chris Sauer and Leslie P. Willcocks
Quality & Service
Managing the Total Customer Experience
Leonard L. Berry, Lewis P. Carbone and Stephan H. Haeckel
Developing Strategy
The Elements of Platform Leadership
Platform leadership is the ability of a company to drive innovation around a particular platform technology at the broad industry level.
Michael A. Cusumano and Annabelle Gawer
