Opinion & Analysis

For digital success, CIOs must oversee all of IT, collaborating with marketers and business units.

Trust in its brand (and its reach) positions Amazon to expand into financial services.

Design thinking needs better alignment with the dynamics of established businesses.

A vision commonly held throughout the organization must begin with the leader’s image of a credible, optimal future state.

The key for managers is less emphasis on how they rate employees and more on how they talk about performance improvement.

In this webinar, MIT SMR authors discuss steps supply chain executives can take to make supply chain analytics a transformational and competitive resource in their organizations.

Readers contest the view that corporate culture becomes less important in distributed organizations.

Large amounts of data don’t inherently remove sampling bias; in fact, they may make it worse.

Western multinationals looking for East Asian leaders may need to explore their cultural biases.

Most leadership development programs focus on competencies but fail to view leaders as individuals.

In the age of networked enterprise, strong cultures may turn from assets to liabilities.

New digital technologies are changing the rules of competition by expanding the boundaries of what a company can handle and introducing new sources of advantage.

Readers asked why a digital strategy must focus on either customer engagement or digital solutions.

There’s value in looking at good processes to figure out what works.

To grasp how artificial intelligence will change organizations, understand how it delivers value.

Understanding these five myths will give you a more realistic view of digital transformation.

Blockchain technology offers a way to transfer not just information, but value.

Miscommunications between decision makers and data scientists are common. Enter the data translator.

Foresight and timing are crucial elements in responding to disruption.

HR analytics is the next big change in human resources management.