IT Governance & Leadership
Generative AI at Mastercard: Governance Takes Center Stage
Even with its deep AI experience, Mastercard is feeling its way toward how it uses generative AI.
AI Strategy
Latest
AI & Machine Learning
The Impact of Generative AI on Hollywood and Entertainment
New AI tools can produce text, audio, and images. What does that mean for creative professionals? Two experts weigh in.
Thomas H. Davenport and Randy Bean
AI & Machine Learning
How Northwestern Mutual Embraces AI
The journey to be more client-centric has brought a focus on artificial intelligence and data at Northwestern Mutual.
Thomas H. Davenport and Randy Bean
Data & Data Culture
Action and Inaction on Data, Analytics, and AI
The human side of data continues to challenge companies.
Thomas H. Davenport and Randy Bean
Data & Data Culture
Developing Successful Data Products at Regions Bank
Embedding data, analytics, and artificial intelligence into products has been a game changer for businesses.
Thomas H. Davenport and Randy Bean
Technology Innovation Strategy
Becoming an ‘AI Powerhouse’ Means Going All In
Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.
Thomas H. Davenport and Randy Bean
Data & Data Culture
This Crazy Wave We’re Riding: Walmart’s Prakhar Mehrotra on the Ups and Downs of AI
Walmart’s Prakhar Mehrotra discusses leading AI teams and workstreams in this episode of the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
Rethink AI Objectives
Using AI to create humanlike computers is a shortsighted goal.
Sam Ransbotham
AI & Machine Learning
AI and the ‘Augmentation’ Fallacy
The fundamental disruption introduced by AlphaZero’s hyperlearning in the chess world can teach business executives about AI.
Philipp Gerbert
Business Models
How Organizations Will Produce in an Autonomous Future
Can AI-enabled automation replace your company’s entire labor force?
James Gips, Brendan Guerin, and Sam Ransbotham
Quality & Service
Don’t Let Artificial Intelligence Supercharge Bad Processes
When artificial intelligence is used to expedite certain legacy processes, it can act more like a Band-Aid than a cure.
Sam Ransbotham
AI & Machine Learning
How AI Will Define New Industries
The most valuable contributions of AI to the economy may be as an adjunct to advancing discoveries.
David Kiron and Gregory Unruh
AI & Machine Learning
Video: AI Presents Business Opportunities and Challenges
Video: Two of the biggest barriers to corporate adoption of AI are access to talent and usable data.
Allison Ryder
Technology Implementation
Are New Advances in AI Worth the Hype?
Managers who wonder if AI is all hype and no substance should take its potential seriously.
Sam Ransbotham
Technology Implementation
Are AI Learning Scenarios Unpredictable Enough?
Humans know how AI works, but AI hasn’t learned about human unpredictability — and that’s a problem.
Sam Ransbotham
Technology Implementation
Reshaping Business With Artificial Intelligence
The 2017 Artificial Intelligence and Business Strategy Report offers companies a starting point for developing an AI strategy.
Sam Ransbotham, David Kiron, Philipp Gerbert, and Martin Reeves
AI & Machine Learning
Video: Preparing for the Changes AI Will Bring to Tomorrow’s Jobs
A panel at the 2017 MIT CIO Symposium discusses how artificial intelligence will transform how we work.
Allison Ryder
AI & Machine Learning
On the Road to AI, Don’t Ask “Are We There Yet?”
Businesses should understand that in the long run, the promise of AI is self-limiting.
Sam Ransbotham
AI & Machine Learning
How to Thrive — and Survive — in a World of AI Disruption
The challenge we face today is not a “world without work” but a world with rapidly changing work.
Erik Brynjolfsson
AI & Machine Learning
AI and the Need for Speed
How AI affects organizations’ use of and relationship to time — in reacting, managing, and learning — may be a tough adjustment.
Sam Ransbotham
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