Digital Solutions

Digitization of physical products and production has become an emerging idea in sustainability.

Digital customer service platforms offer better service when they use customer-centric language.

A webinar from MIT SMR discusses how cloud technology promises to upend how people work and learn.

While executives agree that cognitive technologies are a disruptive force, few companies have a strategy to address them.

Competitive speed and cheaper apps spell the end to requirements gathering and testing for new tech.

Summary of the discussion on digital operations management in our eight-part Digital Thread video series.

In part 8 of our eight-part video series, we explore the potential future applications of the digital thread.

The most valuable contributions of AI to the economy may be as an adjunct to advancing discoveries.

Digitalization and sustainability are both powerful trends. What happens when they merge?

New digital technologies are changing the rules of competition by expanding the boundaries of what a company can handle and introducing new sources of advantage.

The transformative potential of blockchain is real, but so are the challenges to its implementation.

Readers asked why a digital strategy must focus on either customer engagement or digital solutions.

If you think the biggest cybersecurity threat most businesses face is credit card theft, think again.

Digital assistants are taking over repetitive tasks, leaving managers free to manage.

Stanford economist Nicholas Bloom’s study of 30,000 firms identifies the practices common to well managed operations.

Research by MIT SMR shows that effective digital strategy is strongly associated with a company’s overall digital maturity.

The Summer 2015 issue of MIT SMR highlights how digital business plays out in strategy, innovation and business transformation.

When social support is delivered in cash, corruption and theft are rife. MasterCard is helping governments find a more secure alternative.

To gain leverage from ever-improving technologies, companies need new processes and business models.

Information technology matters when a company works backward from the value it wants to create.