Sponsor's Content | Extending the Digital Workplace: How an Empowered Workforce Can Help Utilities Respond to Crises
MIT SMR Connections | Content Commissioned for Tata Consultancy Services
Utility companies are tapping tech to help their employees respond to challenging conditions such as crises scenarios caused by extreme weather or aging infrastructure. They must keep the different needs of a diverse workforce in mind when they deliver workplace technology, especially to those in the field who ensure reliable service. Here, an industry executive and a scholar suggest key considerations for the utilities digital workplace.