Smaller, often more private and interactive online communities and platforms are reinventing the way brands and consumers connect.
Robert Chesnut, Airbnb’s first chief ethics officer, shares his experience shaping ethical technology policies.
Robert Chesnut, interviewed by Ally MacDonald
Barry Libert, CEO of AIMatters, describes how subscription models and a platform-first mindset can help organizations define valuable new offerings for customers.
Barry Libert and Ally MacDonald
Digital collaboration tools don’t just facilitate knowledge sharing — they reveal who knows what.
While livestreamed shopping is booming in China, it has struggled to take off in the West.
Michael Wade and Jialu Shan
To make social platforms a more positive force, we must understand the phenomena that drive them.
Sinan Aral, interviewed by Paul Michelman
Companies and leaders must strive to build business models using three key components for growth.
Lanham Napier, Jim Curry, Barry Libert, and K.D. de Vries
How to harness sensor data to generate new value and revenue for traditional products and services.