Technology Implementation
The Best of This Week
The challenges of platform companies, bringing your data to life, and the science of Sunday scaries.
Platforms
Latest
Digital Business
The Future of Platforms
The first trillion-dollar companies are platform-based. Challenges and opportunities lie ahead.
Michael A. Cusumano, David B. Yoffie, and Annabelle Gawer
Technology Implementation
Unleashing the Power of Blockchain in the Enterprise
If companies want to compete with blockchain, they must first cooperate to develop standards.
Don Tapscott and Ricardo Viana Vargas
Leading Change
The Best of This Week
This week’s must-reads for managing in the digital age.
The MIT SMR editors
Business Models
Three Lessons From Germany’s Platform Economy
Platform markets are suddenly all the rage with B2B companies. And for good reason.
Svenja Falk and Frank Riemensperger
Developing Strategy
How Business Ecosystems Rise (and Often Fall)
Why do some business ecosystems dominate their markets over time while others fail?
Martin Reeves, Hen Lotan, Julien Legrand, and Michael G. Jacobides
Business Models
How Digital Platforms Have Become Double-Edged Swords
The authors of The Business of Platforms outline the myths and pitfalls of platform strategy.
Michael A. Cusumano, Annabelle Gawer, and David B. Yoffie, interviewed by Allyson MacDonald
Innovation Strategy
Unleashing Innovation With Collaboration Platforms
Effective leadership of virtual teams matters more than which collaboration platform you choose.
Massimo Magni and Likoebe Maruping
Developing Strategy
The Myths and Realities of Business Ecosystems
Before determining an ecosystem strategy, organizations must first shift to a new perspective and way of thinking.
Jack Fuller, Michael G. Jacobides, and Martin Reeves
Developing Strategy
Beyond a ‘Winner-Takes-All’ Strategy for Platforms
Three questions can help inform how network interactions drive value for platform companies.
David McIntyre
Digital Business
Trapped in the Data-Sharing Dilemma
Are the benefits of data sharing with platforms worth the long-term price?
Jan Krämer, Daniel Schnurr, and Michael Wohlfarth
Digital Business
How Platform Strategies Continue to Create Value
Five key principles explain how to use platforms to create value in the digital economy.
Geoffrey Parker, Marshall Van Alstyne, and Peter Evans
Business Models
Will Self-Driving Technology Be Uber’s Make or Break?
The MIT SMR Strategy Forum examines how self-driving cars will affect Uber’s on-demand transportation success.
Business Model Innovation
Blockchain Is Changing How Media and Entertainment Companies Compete
Blockchain is poised to help media and entertainment companies rethink their business models and monetize value.
Andre Dutra, Andranik Tumasjan, and Isabell M. Welpe
IT Strategy
Platforms That Grow Are More Than Matchmakers
For platform businesses, matchmaking isn’t everything. They’re also risk minimizers for buyers and sellers.
Jeffrey L. Sampler
Customer Service
Putting Customer Experience at the Center of Digital Transformation
Digital growth often comes at the expense of customer experience, but a new approach offers a win-win.
Bernardo Rodriguez
Digital Business
Digital Experiences Using a Conversational Interface
Companies should work toward incorporating AI-driven chatbots that use natural language.
Bala Iyer and Bruce Posner
Corporate Social Responsibility
Corporate ‘Purpose’ Is No Substitute for Good Governance
Any corporate purpose, however laudatory or noble that mission may be, must be accompanied by strong governance.
David Kiron and Gregory Unruh
Corporate Social Responsibility
With Great Platforms Comes Great Responsibility
How do we prevent bad actors from using social media platforms to manipulate the public?
Barry Libert, Megan Beck, and George Calapai
IT Strategy
Maximizing the Impact of Enterprise Social Media
Enterprise social media is most effective when both cultural and IT factors are addressed.
Mohamed-Hédi Charki, Nabila Boukef, and Spencer Harrison
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