Financial Management & Risk
Is the COVID-19 Outbreak a Black Swan or the New Normal?
The kinds of challenges we face with the coronavirus point to permanent changes we must make.
Crisis Management
Latest
Innovation Strategy
The Best of This Week
Disruption detection and delusions, ethical implications of new technologies, and nudge engines.
The MIT SMR Editors
Supply Chains & Logistics
12 Essential Insights for Managing With Resilience
Advice on supply chain resilience, leading remote teams, and risk management amid COVID-19 concerns.
Ally MacDonald
Financial Management & Risk
How Companies Can Respond to the Coronavirus
Managers can learn a lot from how organizations in China have been coping with the COVID-19 crisis.
Michael Hudecheck, Charlotta Sirén, Dietmar Grichnik, and Joakim Wincent
Crisis Management
Leading Through COVID-19
The coronavirus pandemic highlights the skills business leaders need for navigating global crises.
Eric J. McNulty
IT Governance & Leadership
Managing Crisis Communications in the Cloud Era
A data breach crisis must be met with transparency to maintain stakeholders’ trust.
Wojtek Dabrowski
Technology Innovation Strategy
Is Your Company Ready for a Cyberattack?
Many companies are putting themselves through military-inspired games to beef up their cyber resilience.
Paul Mee and James Cummings
Crisis Management
Platforms That Grow Are More Than Matchmakers
For platform businesses, matchmaking isn’t everything. They’re also risk minimizers for buyers and sellers.
Jeffrey L. Sampler
Crisis Management
Why Tech Companies Don’t See Their Biggest Problems Coming
Tech firms have five big blind spots in crisis management. Addressing them is essential for survival.
Ian I. Mitroff
Collaboration
The New Rules For Crisis Management
The rise of stakeholder-controlled media outlets complicates corporate crisis management strategies.
Mark Lee Hunter, Luk N. Van Wassenhove, and Maria Besiou
Crisis Management
Lessons from Kunduz: Prevent Disaster by Paying Attention to the Little Picture
Organizations that fail to heed their vulnerabilities are more likely encounter catastrophes.
Steven Spear
Crisis Management
After a Social Media Gaffe: How to Recover and Not Dig a Bigger Hole
Many of us have had a moment when we click “send” and realize our message is going to the wrong person. Now what?
Leslie Brokaw
Crisis Management
Leadership Lessons from the Boston Marathon Attack
The Boston Marathon bombing offers six lessons for crisis managers on using social media for communication.
Leslie Gaines-Ross and Peter Duda
Climate Change
Does Your Company Seem Socially Irresponsible?
Public perceptions of corporate irresponsibility are shaped in subjective, yet predictable, ways.
By Nathan T. Washburn and Donald Lange
Crisis Management
How to Lead During a Crisis: Lessons From the Rescue of the Chilean Miners
A look at key leadership decisions made during the 2010 mine cave-in crisis.
Michael Useem, Rodrigo Jordán and Matko Koljatic
Climate Change
How Gap Inc. Engaged With its Stakeholders
When the Gap decided to overhaul the way it interacted with critics, it launched a strategy of stakeholder engagement.
N. Craig Smith, Sean Ansett and Lior Erez
Crisis Management
How to Save Your Brand In the Face of Crisis
Gita V. Johar, Matthias M. Birk and Sabine A. Einwiller
