Leadership Skills
The Best of This Week
Managing remote work, leading in a crisis, and governing successful digital initiatives.
Security & Privacy
Latest
Data & Data Culture
Looking At the Impact of the California Consumer Privacy Act
Our experts weigh in on market implications from California’s new consumer privacy act.
IT Governance & Leadership
Managing Crisis Communications in the Cloud Era
A data breach crisis must be met with transparency to maintain stakeholders’ trust.
Wojtek Dabrowski
Developing Strategy
Preparing for the Risky World of Extended Reality
Six risks that business leaders can begin to strategize around now.
Laurence Morvan, Francis Hintermann, and Armen Ovanessoff
Analytics & Business Intelligence
Designing AI Systems That Customers Won’t Hate
Companies implementing AI must protect customers’ autonomy, privacy, and individuality.
Ziv Carmon, Rom Schrift, Klaus Wertenbroch, and Haiyang Yang
Collaboration
The Best of This Week
How vigilant companies stay ahead, Disney+, and using software to measure emotions.
The MIT SMR Editors
Security & Privacy
Measuring Emotions in the Digital Age
Facial recognition tech can identify and analyze key emotional states — but must be used with care.
Daphna Motro, Bohan Ye, Tamar Kugler, and Charles N. Noussair
AI & Machine Learning
The Best of This Week
Avoiding the technology trap, AI needs a human touch, and good storytelling with data.
The MIT SMR Editors
Security & Privacy
Blockchain Isn’t as Unbreakable as You Think
Blockchain is vulnerable in some ways that conventional systems are — and in ways all its own.
Stuart Madnick
AI & Machine Learning
The Right Way to Regulate the Tech Industry
Some want big tech companies broken up. Others call for stiffer industry oversight. Who’s right?
Lisa Quest and Anthony Charrie
Analytics & Business Intelligence
An Executive Guide to the Fall 2019 Issue
MIT Sloan Management Review‘s Fall 2019 issue looks at customer experience, collaboration, and cybercrime.
MIT Sloan Management Review
Content Sponsored by Digitate
AI Reworks IT: Why CIOs Are Extending AI to IT Operations
Digital business means constant uptime — and relentless pressure on enterprise IT. But AI can help.
Akhilesh Tripathi and Erik Hemberg
Analytics & Business Intelligence
Information Overload?
As sports become ever more analytical, can there be such a thing as too much data?
Ben Shields and Paul Michelman
Financial Management & Risk
Casting the Dark Web in a New Light
A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.
Keman Huang, Michael Siegel, Keri Pearlson, and Stuart Madnick
Marketing Strategy
Why Personalization Matters for Consumer Privacy
Consumers’ concerns about data privacy are offset by a desire for personalized service.
Phyllis Rothschild, Julien Boudet, and Gadi BenMark
AI & Machine Learning
The Digital Future of Strawberries
Smart machines can help pick crops and reduce traffic — but what’s their impact on privacy?
Bruce Posner
AI & Machine Learning
Pushing Back on Pervasive Technology
Technology has made our lives incomparably better but also constitutes one of our biggest threats.
Ian I. Mitroff
Culture
How Digital Trust Drives Culture Change
Organizations can benefit from four activities in their journey toward better digital trust.
Chon Abraham, Ronald R. Sims, Sally Daultrey, Anne Buff, and Anne Fealey
Digital Marketing
How Frictionless Should Things Be?
A look at the downside of user-friendly platforms, the dark web, and more.
Bruce Posner
Security & Privacy
The Internet of (Wonderful and Scary) Things
Investing in cybersecurity capabilities for IoT products is essential, but it requires resources.