


Fall 2001 Issue
FALL 2001 VOL. 43 · NO. 1 Cutting Costs While Improving Morale With B2E Management Despite lip service paid to the idea that employees are a company‘s greatest asset, too often they are sacrificed in the name of cutting costs and boosting efficiency. But that does not have to be the case. Intensive research by […]



Supply Chains & Logistics
Back to the Future: Benetton Transforms Its Global Network
Arnaldo Camuffo, Pietro Romano and Andrea Vinelli

Talent Management
Cutting Costs While Improving Morale With B2E Management
Morten T. Hansen and Michael S. Deimler



Quality & Service
Successful Build-to-Order Strategies Start With the Customer
Matthias Holweg and Frits K. Pil

IT Governance & Leadership
Ally or Acquire? How Technology Leaders Decide
Edward B. Roberts and Wenyun Kathy Liu



Marketing Strategy
How Much Will People Pay for That?
A new, easy-to-use procedure can help marketers determine customers’ willingness to pay.
Mary Kwak



