Research Highlight

Recommendation engines promise to revolutionize how customers buy and employees work.

When employees share ideas and opinions about topics outside the scope of their jobs, they and their companies benefit.

Companies can use data and collaborative scenario plans to enhance supply chain responsiveness.

Organizations have become flexible about where and when employees work. But there are trade-offs.

Identifying your best interviewers can substantially reduce hiring expenses and increase the quality of hires.

Our analysis of employee reviews reveals the importance of transparency and communication to corporate culture.

Which retail customers will return to in-person shopping as the economy reopens — and why?

Risk mitigation is an important new priority for business operations during the pandemic.

Digital ecosystem growth depends on two partnering capabilities: digital readiness and curation.

Company practices often conflict with corporate values. Closing the gap starts with communication.

Focusing on better conversations can improve collaboration and unlock creative solutions to business problems.

Opportunity marketplaces sustain employment, reveal untapped worker capabilities, and motivate workers in new ways.

A country’s mix of occupations, technology backbone, and demographics impacts its conditions for remote work.

A new employee survey reveals strategies that can help leaders more effectively manage a distributed workforce.

To launch successful products that delight customers, companies need a new approach to data analytics.

Small and midtier brands have unique opportunities to provide value in the new consumer environment.

Many organizations aren’t fully aware of or adequately minimizing the risks posed by social media.

Leaders seeking a positive impact from digital initiatives benefit from these 7 key principles.

Many organizations don’t understand the value of teaming machine capabilities with human abilities.

Creating a culture of small teams of high-performance engineers will maximize productivity.