AI & Machine Learning
Governance for Smarter KPIs
Effective governance enables KPIs to evolve, remain aligned with strategic goals, and gain workers’ and managers’ trust.
Metrics
Latest
Analytics & Business Intelligence
Strategic Alignment With AI and Smart KPIs
When organizations create forward-looking smart KPIs with AI, they see increased strategic alignment.
David Kiron, Michael Schrage, François Candelon, Shervin Khodabandeh, and Michael Chu
AI & Machine Learning
Improve Key Performance Indicators With AI
Researchers are seeing stronger business benefits when KPIs are adjusted with or created by AI tools.
Michael Schrage, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu
AI & Machine Learning
AI Is Helping Companies Redefine, Not Just Improve, Performance
Researchers discuss the potential benefits of using artificial intelligence to redefine KPIs and strategic measurement.
Michael Schrage, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu
Organizational Transformation
How the Wrong KPIs Doom Digital Transformation
Successful digital initiatives require metrics that track business results, not technology use.
Michael Schrage, Vansh Muttreja, and Anne Kwan
Analytics & Business Intelligence
The Quest for a Killer KPI
Streamlined metrics can get people moving in the same direction and improve business performance.
Omri Morgenshtern, Robert Rosenstein, and Peter L. Allen
Culture
The Cultural Benefits of Artificial Intelligence in the Enterprise
New research points to a strong, multidimensional link between AI use and improvements in organizational culture.
Sam Ransbotham, François Candelon, David Kiron, Burt LaFountain, and Shervin Khodabandeh
Platforms & Ecosystems
How Healthy Is Your Business Ecosystem?
Use these metrics and red-flag indicators to boost your chances of business ecosystem success.
Ulrich Pidun, Martin Reeves, and Edzard Wesselink
Developing Strategy
Join Our Twitter Chat: Goal Setting
Join MIT SMR for an online discussion about goal setting.
Allison Ryder
Analytics & Business Intelligence
Balance Data and Intuition to Make Strategic Decisions
How should organizations approach strategic decision-making?
Allison Ryder
Analytics & Business Intelligence
The Big Data Problem That Market Research Must Fix
Data best supports marketing when researchers fully understand what they want to measure and how.
Ken Faro and Elie Ohana
Technology Implementation
Five Categories to Focus Your KPIs
Research shows greater KPI transparency and clearer alignment are key to overall KPI effectiveness.
Michael Schrage
Analytics & Business Intelligence
Leading With Next-Generation Key Performance Indicators
MIT Sloan Management Review’s first annual cross-industry survey of senior executives in collaboration with Google offers insight into organizations’ use of key performance indicators in the digital era.
Michael Schrage and David Kiron
Analytics & Business Intelligence
Move Beyond KPI Accountability
Executive transparency better positions organizations for growth.
Dr. John Halamka
Analytics & Business Intelligence
Your Data Is Worth More Than You Think
Given the growing importance of data to companies, how should managers measure its value?
John Akred and Anjali Samani
Boards & Corporate Governance
The Pitfalls of Non-GAAP Metrics
Alternative financial metrics have become increasingly ubiquitous and more detached from reality.
H. David Sherman and S. David Young
Developing Strategy
Strategic Priorities: The Good, the Bad, and the Ugly
Can you spot a good set of strategic priorities? Try our interactive tool to test your skill.
Innovation Strategy
Creating Better Innovation Measurement Practices
Improving a company’s measurement of innovation requires a holistic view of its innovation process.
Anders Richtnér, Anna Brattström, Johan Frishammar, Jennie Björk, and Mats Magnusson
Climate Change
A Three-Point Approach to Measuring Supply Chain Sustainability
Supply chain sustainability reporting depends on context, collaboration, and communication.
Cory Searcy
Analytics & Business Intelligence
‘Moneyball’ for Professors?
There’s a boom in using analytics for human resource decisions. Tenure decisions should be next.
Erik Brynjolfsson and John Silberholz
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