AI & Machine Learning
Smart Product Breakthroughs Depend on Customer Control
Consumer fears of losing autonomy hinder smart-product adoption and use. But there are ways to boost customer control.
Privacy
Latest
Security & Privacy
Preserving Privacy While Sharing Data
Using differential privacy to safeguard personal information when sharing data still requires a high level of expertise.
Simson L. Garfinkel and Claire McKay Bowen
New Product Development
AI in Your Living Room: Peloton’s Sanjay Nichani
Sanjay Nichani discusses how Peloton Interactive is using computer vision technology in its newest home fitness product.
Sam Ransbotham and Shervin Khodabandeh
New Product Development
Extreme Innovation With AI: Stanley Black & Decker’s Mark Maybury
Stanley Black & Decker’s CTO discusses responsible and sustainable AI and how the company uses AI to innovate.
Sam Ransbotham and Shervin Khodabandeh
Data & Data Culture
The Real Deal About Synthetic Data
AI techniques can generate training data that retains the predictive power of real-world data.
Fernando Lucini
Ethics
A New Business Mandate for Ethical Technology
A new article series explores how organizations must manage and monitor technology in new ways to achieve positive ethical outcomes.
Ally MacDonald
Content Sponsored by EY
AI Ethics: What Leaders Must Know to Foster Trust and Gain a Competitive Edge
This Strategy Guide shares insights on AI use for strategic advantage and positive societal impact.
MIT SMR Connections
Data & Data Culture
The Best of This Week
The data science management process, job moves for pay equity, and political concerns in M&As.
The MIT SMR Editors
Remote Work
How to Monitor Remote Workers — Ethically
Employee surveillance practices are increasing along with remote work arrangements. But can companies do it ethically?
Ben Laker, Will Godley, Charmi Patel, and David Cobb
AI & Machine Learning
Advancing Health Care With AI: Humana’s Slawek Kierner Talks Synthetic Data and Real Lives
Using AI and simulations in health care can help doctors better serve patients.
Sam Ransbotham and Shervin Khodabandeh
Social Media
Inside the Hype Machine
MIT Sloan’s Sinan Aral discusses social media as a marketing tool that can have a positive impact — if used ethically.
Paul Michelman
Analytics & Business Intelligence
Can Surveillance AI Make the Workplace Safe?
Employers could use surveillance tools — with constraints — to keep workers safe and healthy.
Tomas Chamorro-Premuzic
Data & Data Culture
Looking At the Impact of the California Consumer Privacy Act
Our experts weigh in on market implications from California’s new consumer privacy act.
Developing Strategy
Preparing for the Risky World of Extended Reality
Six risks that business leaders can begin to strategize around now.
Laurence Morvan, Francis Hintermann, and Armen Ovanessoff
Analytics & Business Intelligence
Designing AI Systems That Customers Won’t Hate
Companies implementing AI must protect customers’ autonomy, privacy, and individuality.
Ziv Carmon, Rom Schrift, Klaus Wertenbroch, and Haiyang Yang
Collaboration
The Best of This Week
How vigilant companies stay ahead, Disney+, and using software to measure emotions.
The MIT SMR Editors
Security & Privacy
Measuring Emotions in the Digital Age
Facial recognition tech can identify and analyze key emotional states — but must be used with care.
Daphna Motro, Bohan Ye, Tamar Kugler, and Charles N. Noussair
AI & Machine Learning
The Right Way to Regulate the Tech Industry
Some want big tech companies broken up. Others call for stiffer industry oversight. Who’s right?
Lisa Quest and Anthony Charrie
Analytics & Business Intelligence
Information Overload?
As sports become ever more analytical, can there be such a thing as too much data?
Ben Shields and Paul Michelman
Financial Management & Risk
Casting the Dark Web in a New Light
A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.
Keman Huang, Michael Siegel, Keri Pearlson, and Stuart Madnick
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