Remote Work
How to Monitor Remote Workers — Ethically
Employee surveillance practices are increasing along with remote work arrangements. But can companies do it ethically?
Privacy
Latest
AI & Machine Learning
Advancing Health Care With AI: Humana’s Slawek Kierner Talks Synthetic Data and Real Lives
Using AI and simulations in health care can help doctors better serve patients.
Sam Ransbotham and Shervin Khodabandeh
Social Media
Inside the Hype Machine
MIT Sloan’s Sinan Aral discusses social media as a marketing tool that can have a positive impact — if used ethically.
Paul Michelman
Analytics & Business Intelligence
Can Surveillance AI Make the Workplace Safe?
Employers could use surveillance tools — with constraints — to keep workers safe and healthy.
Tomas Chamorro-Premuzic
Data & Data Culture
Looking At the Impact of the California Consumer Privacy Act
Our experts weigh in on market implications from California’s new consumer privacy act.
Developing Strategy
Preparing for the Risky World of Extended Reality
Six risks that business leaders can begin to strategize around now.
Laurence Morvan, Francis Hintermann, and Armen Ovanessoff
Analytics & Business Intelligence
Designing AI Systems That Customers Won’t Hate
Companies implementing AI must protect customers’ autonomy, privacy, and individuality.
Ziv Carmon, Rom Schrift, Klaus Wertenbroch, and Haiyang Yang
Collaboration
The Best of This Week
How vigilant companies stay ahead, Disney+, and using software to measure emotions.
The MIT SMR Editors
Security & Privacy
Measuring Emotions in the Digital Age
Facial recognition tech can identify and analyze key emotional states — but must be used with care.
Daphna Motro, Bohan Ye, Tamar Kugler, and Charles N. Noussair
AI & Machine Learning
The Right Way to Regulate the Tech Industry
Some want big tech companies broken up. Others call for stiffer industry oversight. Who’s right?
Lisa Quest and Anthony Charrie
Analytics & Business Intelligence
Information Overload?
As sports become ever more analytical, can there be such a thing as too much data?
Ben Shields and Paul Michelman
Financial Management & Risk
Casting the Dark Web in a New Light
A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.
Keman Huang, Michael Siegel, Keri Pearlson, and Stuart Madnick
Marketing Strategy
Why Personalization Matters for Consumer Privacy
Consumers’ concerns about data privacy are offset by a desire for personalized service.
Phyllis Rothschild, Julien Boudet, and Gadi BenMark
AI & Machine Learning
The Digital Future of Strawberries
Smart machines can help pick crops and reduce traffic — but what’s their impact on privacy?
Bruce Posner
AI & Machine Learning
Pushing Back on Pervasive Technology
Technology has made our lives incomparably better but also constitutes one of our biggest threats.
Ian I. Mitroff
Culture
How Digital Trust Drives Culture Change
Organizations can benefit from four activities in their journey toward better digital trust.
Chon Abraham, Ronald R. Sims, Sally Daultrey, Anne Buff, and Anne Fealey
Content Sponsored by SAS
#MITSMRChat: How to Build Trust With Data, Analytics, and AI
Join MIT SMR Connections and SAS for a Twitter chat on how to make sure your data is trustworthy.
MIT SMR Connections
Content Sponsored by SAS
Data, Analytics, & AI: How Trust Delivers Value
New research by MIT SMR Connections and SAS reveals how organizations build trust in analytics.
MIT SMR Connections
AI & Machine Learning
Can We Solve AI’s ‘Trust Problem’?
Makers of AI applications should stop overpromising, be transparent, and consider certification.
Thomas H. Davenport
Security & Privacy
Will Consumer Privacy Concerns Limit the Use of Big Data?
The MIT SMR Strategy Forum examines whether privacy concerns limit the use of consumer data.
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