Digital Business
Looking At the Impact of the California Consumer Privacy Act
Our experts weigh in on market implications from California’s new consumer privacy act.
Privacy
Latest
Developing Strategy
Preparing for the Risky World of Extended Reality
Six risks that business leaders can begin to strategize around now.
Laurence Morvan, Francis Hintermann, and Armen Ovanessoff
Analytics & Strategy
Designing AI Systems That Customers Won’t Hate
Companies implementing AI must protect customers’ autonomy, privacy, and individuality.
Ziv Carmon, Rom Schrift, Klaus Wertenbroch, and Haiyang Yang
Leading Change
The Best of This Week
How vigilant companies stay ahead, Disney+, and using software to measure emotions.
The MIT SMR Editors
Talent Management
Measuring Emotions in the Digital Age
Facial recognition tech can identify and analyze key emotional states — but must be used with care.
Daphna Motro, Bohan Ye, Tamar Kugler, and Charles N. Noussair
Digital Business
The Right Way to Regulate the Tech Industry
Some want big tech companies broken up. Others call for stiffer industry oversight. Who’s right?
Lisa Quest and Anthony Charrie
Analytics & Performance
Information Overload?
As sports become ever more analytical, can there be such a thing as too much data?
Ben Shields and Paul Michelman
Financial Management & Risk
Casting the Dark Web in a New Light
A value chain lens reveals a growing cybercrime ecosystem and new strategies for combating it.
Keman Huang, Michael Siegel, Keri Pearlson, and Stuart Madnick
Analytics & Strategy
Why Personalization Matters for Consumer Privacy
Consumers’ concerns about data privacy are offset by a desire for personalized service.
Phyllis Rothschild, Julien Boudet, and Gadi BenMark
Big Data
The Digital Future of Strawberries
Smart machines can help pick crops and reduce traffic — but what’s their impact on privacy?
Bruce Posner
Leading Change
Pushing Back on Pervasive Technology
Technology has made our lives incomparably better but also constitutes one of our biggest threats.
Ian I. Mitroff
Big Data
How Digital Trust Drives Culture Change
Organizations can benefit from four activities in their journey toward better digital trust.
Chon Abraham, Ronald R. Sims, Sally Daultrey, Anne Buff, and Anne Fealey
Content Sponsored by SAS
#MITSMRChat: How to Build Trust With Data, Analytics, and AI
Join MIT SMR Connections and SAS for a Twitter chat on how to make sure your data is trustworthy.
MIT SMR Connections
Content Sponsored by SAS
Data, Analytics, & AI: How Trust Delivers Value
New research by MIT SMR Connections and SAS reveals how organizations build trust in analytics.
MIT SMR Connections
Technology Implementation
Can We Solve AI’s ‘Trust Problem’?
Makers of AI applications should stop overpromising, be transparent, and consider certification.
Thomas H. Davenport
Will Consumer Privacy Concerns Limit the Use of Big Data?
The MIT SMR Strategy Forum examines whether privacy concerns limit the use of consumer data.
Digital Business
Your Customers May Be the Weakest Link in Your Data Privacy Defenses
Apps that encourage users to share contact information expose companies to a huge security liability.
Bernadette Kamleitner, Vincent W. Mitchell, Andrew Stephen, and Ardi Kolah
Analytics & Organizational Culture
Why APIs Should Be Regulated
Data audits may be helpful in maintaining balance between data-rich and data-poor companies.
Bala Iyer and Kristen Getchell
Organizational Behavior
How Emotion-Sensing Technology Can Reshape the Workplace
Emotion-sensing technologies can lead to better decisions and alleviate stress — if privacy issues are addressed.
Eoin Whelan, Daniel McDuff, Rob Gleasure, and Jan vom Brocke
IT Strategy
Video: Best Practices in Data Security
What to do when company data is breached.
Allison Ryder
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