AI & Machine Learning
Improve Key Performance Indicators With AI
Researchers are seeing stronger business benefits when KPIs are adjusted with or created by AI tools.
AI & Machine Learning
Latest
IT Governance & Leadership
Regulating AI Innovation: Aboitiz Data Innovation’s David Hardoon
On the Me, Myself, and AI podcast, Aboitiz Data Innovations CEO David Hardoon discusses regulation’s role in innovation.
Sam Ransbotham and Shervin Khodabandeh
IT Governance & Leadership
Building Robust RAI Programs as Third-Party AI Tools Proliferate
The 2023 MIT SMR-BCG responsible AI report finds that third-party AI tools pose increasing risks for organizations.
Elizabeth M. Renieris, David Kiron, and Steven Mills
AI & Machine Learning
The Impact of Generative AI on Hollywood and Entertainment
New AI tools can produce text, audio, and images. What does that mean for creative professionals? Two experts weigh in.
Thomas H. Davenport and Randy Bean
AI & Machine Learning
What, Me Worry?
MIT Sloan Management Review’s summer 2023 issue includes a look at the risks and potential rewards of generative AI.
Elizabeth Heichler
AI & Machine Learning
Predictive Models Can Lose the Plot. Here’s How to Keep Them on Track.
Algorithms sometimes fail to keep pace with changes in the environment and deliver poor-quality predictions as a result.
Vern L. Glaser, Omid Omidvar, and Mehdi Safavi
Innovation Strategy
Making Investments in AI: Samsung’s Hina Dixit
On the Me, Myself, and AI podcast, venture capitalist Hina Dixit shares her criteria for investing in AI startups.
Sam Ransbotham and Shervin Khodabandeh
Innovation Strategy
Three Lessons From Chatting About Strategy With ChatGPT
Two business strategists explore ChatGPT’s capacity for generating new ideas and strategies — and where it falls short.
Christian Stadler and Martin Reeves
Social Media
Trust and Fraud Detection at Scale: Instagram’s Stephanie Moyerman
Instagram’s Stephanie Moyerman discusses AI’s role in supporting social media safety on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
AI Is Helping Companies Redefine, Not Just Improve, Performance
Researchers discuss the potential benefits of using artificial intelligence to redefine KPIs and strategic measurement.
Michael Schrage, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu
AI & Machine Learning
Moving Beyond Islands of Experimentation to AI Everywhere
It may make sense to start AI efforts with isolated experiments, but new structures are needed to reap broader benefits.
Amit Joshi, Ivy Buche, and Miguel Paredes Sadler
AI & Machine Learning
Partnerships in AI Drive Conservation Efforts: WWF’s Dave Thau
WWF’s Dave Thau discusses how artificial intelligence aids nature conservation efforts on the Me, Myself, and AI podcast.
Sam Ransbotham and Shervin Khodabandeh
Security & Privacy
From ChatGPT to HackGPT: Meeting the Cybersecurity Threat of Generative AI
Hackers can use generative AI to plan more effective attacks, but companies can use it to strengthen their cyberdefenses.
Karen Renaud, Merrill Warkentin, and George Westerman
Performance Management
Algorithmic Management: The Role of AI in Managing Workforces
The delegation of managerial functions to algorithms transforms management practices.
Mohammad Hossein Jarrahi, Mareike Möhlmann, and Min Kyung Lee
AI & Machine Learning
How Northwestern Mutual Embraces AI
The journey to be more client-centric has brought a focus on artificial intelligence and data at Northwestern Mutual.
Thomas H. Davenport and Randy Bean
AI & Machine Learning
The No. 1 Question to Ask When Evaluating AI Tools
Understanding how AI algorithms are trained and validated can help decision makers pick the right tools and avoid risk.
Sarah Lebovitz, Hila Lifshitz-Assaf, and Natalia Levina
AI & Machine Learning
Will Generative AI Create a New Era of Search Competition?
Experts consider whether generative AI tools like ChatGPT will refuel Google’s and Microsoft’s search engine rivalry.
MIT SMR Strategy Forum
New Product Development
Out of the Lab and Into a Product: Microsoft’s Eric Boyd
On the Me, Myself, and AI podcast, Microsoft’s Eric Boyd discusses Azure and democratizing artificial intelligence.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
Smart Product Breakthroughs Depend on Customer Control
Consumer fears of losing autonomy hinder smart-product adoption and use. But there are ways to boost customer control.
Jenny Zimmermann, Jonas Görgen, Emanuel de Bellis, Reto Hofstetter, and Stefano Puntoni
AI & Machine Learning
Helping Doctors Make Better Decisions With Data: UC Berkeley’s Ziad Obermeyer
UC Berkeley’s Ziad Obermeyer discusses how machine learning and AI are being used for medical research and diagnoses.