IT Governance & Leadership
Portrait of an AI Leader: Piyush Gupta of DBS Bank
DBS Bank’s CEO exemplifies how a willingness to experiment and even fail can help advance new technologies like AI.
AI & Machine Learning
Latest
Content Sponsored by EY
AI Ethics: What Leaders Must Know to Foster Trust and Gain a Competitive Edge
This Strategy Guide shares insights on AI use for strategic advantage and positive societal impact.
MIT SMR Connections
Remote Work
The Best of This Week
Seven steps to addressing burnout, an intersectional approach to mitigating bias in AI, and running mixed-mode meetings.
The MIT SMR Editors
AI & Machine Learning
Real Talk: Intersectionality and AI
In artificial intelligence, race and gender too often generate a bias double whammy.
Ayanna Howard
Innovation Strategy
The Digital Twin Opportunity
Developments in enabling technology are opening up more use cases for virtual models of real-world objects.
Pushkar P. Apte and Costas J. Spanos
AI & Machine Learning
Achieving Return on AI Projects
Six strategies can help guide data science teams toward greater success in cross-unit projects.
Thomas H. Davenport and Ren Zhang
Data & Data Culture
AI and the COVID-19 Vaccine: Moderna’s Dave Johnson
Moderna’s chief data and AI officer explains how AI helped the pharma company develop a COVID-19 vaccine in record time.
Sam Ransbotham and Shervin Khodabandeh
Content Sponsored by SAS
Assessing AI Readiness: Planning for Today — and Tomorrow
This Strategy Guide explores implementing AI as part of a larger digital transformation strategy.
MIT SMR Connections
Technology Innovation Strategy
The Pursuit of AI-Driven Wealth Management
Many organizations have challenges with deploying AI. Wealth management is a clear exception.
Thomas H. Davenport and Randy Bean
Ethics
Starting Now On Technology Ethics: Elizabeth Renieris
Elizabeth Renieris of the Notre Dame-IBM Technology Ethics Lab discusses how businesses can responsibly govern AI projects.
Sam Ransbotham and Shervin Khodabandeh
Content Sponsored by SAS
Technical Readiness for AI: What Your Organization Needs to Know
This Strategy Guide offers expert advice on gauging your organization’s technical readiness for AI.
MIT SMR Connections
Analytics & Business Intelligence
No Need for AI Unicorns: PepsiCo’s Colin Lenaghan
PepsiCo’s Colin Lenaghan discusses AI’s role in the company’s pricing strategy and ongoing digital transformation.
Sam Ransbotham and Shervin Khodabandeh
Digital Marketing
DIY With AI: The Home Depot’s Huiming Qu
Home Depot’s Huiming Qu discusses how the home improvement retailer leverages AI to improve the customer experience.
Sam Ransbotham and Shervin Khodabandeh
Technology Implementation
Taming AI’s Can/Should Problem
Identifying the potential public harm of new AI tools should be part of prelaunch due diligence.
Ayanna Howard and Deven R. Desai
Innovation Strategy
Prototypes, Pilots, and Polymers: Cooper Standard’s Chris Couch
The Me, Myself, and AI podcast delves into how automotive supplier Cooper Standard uses open innovation to leverage AI.
Sam Ransbotham and Shervin Khodabandeh
Technology Innovation Strategy
Embracing AI When Your Industry Is in Flux
Dramatic changes within the life sciences industry present unique opportunities to use AI.
Thomas H. Davenport and Randy Bean
AI & Machine Learning
Business Scents: The Rise of Digital Olfaction
Two new branches of digital olfaction technology could help companies use smells to improve the customer experience.
Mark Purdy, Max Klymenko, and Mia Purdy
Technology Innovation Strategy
Creating Valuable (and Trusted) Experiences With Digital Personas
The technology for creating deepfakes offers the potential for companies to build positive customer experiences.
Sanjay Podder, Shalabh Kumar Singh, Neville Dubash, and David Light
IT Governance & Leadership
Designing a Better Future: Mastercard’s JoAnn Stonier
JoAnn Stonier, chief data officer at Mastercard, discusses how design thinking enables better AI implementation.
Sam Ransbotham and Shervin Khodabandeh
Content Sponsored by SAS
Business Readiness for AI: What Your Organization Needs to Know
This Strategy Guide offers expert advice on assessing your organization’s business readiness for AI.