Analytics & Performance

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The State of AI: Lessons From the Field

  • Video | Runtime: 0:59:36

  • Read Time: 1 min 

The 2019 MIT SMR and BCG Global Research Report Winning With AI looks at why there is a big gap between companies getting value from AI and those that aren’t as well as the cultural and leadership factors that characterize AI pioneers. This webinar summarizes the findings and lessons of the research.

Every Number Tells a Story

You stand in front of a roomful of decision makers and present an iron-clad case for a compelling, data-backed proposal. The group’s reaction? Tepid, at best. So, what happened? Nancy Duarte would likely tell you that you were missing the story behind the data. In this episode of Three Big Points, Duarte shows us how to bring data to life in a way that will win people over to your idea.

Why Analytics Don’t Always Pay Off in the Playoffs

Every team has a data-based strategy for regular season play — but the playoffs are a completely different story. In this episode of Counterpoints, we talk with Mike Trudell, a reporter who covers the Los Angeles Lakers for ESPN and other sports news outlets, about the mysterious intangibles that come to the foreground during the playoffs.

Front Office, Disrupted

The explosion of streaming media offers fans unlimited access to sports and entertainment. So how can teams entice their audience to the events happening here and now? Sports Innovation cofounder and CEO Angela Ruggiero says success starts with understanding just how fans’ behavior has changed with the advent of digital technology — meaning, executives of sports companies and media outlets alike must be willing to completely rethink how they approach their marketing.

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An Executive Guide to the Fall 2019 Issue

This guide to the Fall 2019 issue of MIT Sloan Management Review summarize the issue’s key articles. The articles discuss finding better ways to collaborate; how to give customers what they’re looking for; the organized ecosystem of Dark Web cybercrime; and how algorithms can reduce bias.

Collaborate Smarter, Not Harder

Feeling pressure to become more agile and “networked,” organizations tend to overwhelm employees with collaboration demands, putting a drag on performance and engagement. But through analytics, they can scale collaboration more effectively, improve collaborative design and execution, drive planned and emergent innovations through networks, streamline work by diagnosing and reducing collaborative overload, and engage talent by identifying social capital enablers.

You Can’t Afford to Please Everyone

While giving customers what they want — and as rapidly as possible — may be a worthy goal for service organizations, Amy R. Ward at the University of Chicago’s Booth School of Business notes that businesses can’t always afford to do this. Her research uses probability to understand how best to align resources with customer demand and improve operational efficiency on a day-to-day basis.

Information Overload?

Counterpoints takes on two pressing questions in the sports analytics field: the issue of information overload and whether there is such a thing as too much data, and a very different — but related — issue: Biometrics. We’ll go to the mat over whether professional athletes will be willing to share their personal biometric data in real time.

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Why Sports Is a Great Proving Ground for Management Ideas

  • Read Time: 6 min 

Because of its sharp focus on measurable outcomes, the study of sports analytics brings many of the most critical issues in management into high relief. Through the lens of sports, there is a great deal to learn about leadership, performance management, decision-making, innovation, and, most of all, managing with data. MIT SMR’s sports analytics podcast, Counterpoints, is a great entry point to the playing field of data-driven management practice.

Predicting the College Football Playoff

Which teams make it to the college football playoffs isn’t as random as it sometimes seems, says University of Wisconsin-Madison professor Laura Albert. In this week’s Counterpoints podcast, we look at how Albert uses analytics to predict the brackets and how the football playoff selections compare to that other big college tournament, March Madness.

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Using AI to Enhance Business Operations

Companies can turn AI hype into operational hay by developing their capacity for enterprise cognitive computing. This capacity entails five capabilities: data science competence, business domain proficiency, enterprise architecture expertise, an operational IT backbone, and digital inquisitiveness. The capabilities shape and are shaped by four practices: identifying use cases, managing application learning, cocreating applications, and thinking “cognitive.”

NFL Pass Blocking Is Even More Important Than You Think

Though the QB gets most of the spotlight, a new analysis from ESPN shows that every NFL team lives and dies by the skills and teamwork of players at the tackle, guard, and center positions in the offensive line. Counterpoints looks at the burgeoning field of O-Line analytics with ESPN’s Seth Walder.

The Secret of My eSports Success

One of the newest and most important players in the sports world isn’t a soccer phenom or an NBA all-star — it’s a multiplayer video gaming platform known as eSports. The universe of eSports relies heavily on data analytics, but the surprising twist is the role of social science analytics in this world of virtual contests between far-flung players. Counterpoints talks to eSports analytics guru Tim Sevenhuysen.

Does AI-Flavored Feedback Require a Human Touch?

With customized and continuous data-driven feedback becoming a new normal, managers are revisiting the role they should play in delivering, facilitating, and curating face-to-face employee feedback. Does direct managerial involvement complement or compete with data-determined performance reviews?

Showing 1-20 of 115