Customers
To Cut Costs, Know Your Customer
In B2B, pandemic-driven cost initiatives should be guided by an intense focus on customer value.
In B2B, pandemic-driven cost initiatives should be guided by an intense focus on customer value.
Boards will need increased technology fluency to provide adequate oversight of AI risk management.
The pandemic has shown how both speed and agility can help drive global business during a crisis.
Risk mitigation is an important new priority for business operations during the pandemic.
Past pandemics changed the course of history, but our knowledge economy may limit the impact of COVID-19.
The emerging frugal economy, ethical employee surveillance, and building organizational AI capabilities.
Today’s leaders can reinvent our dysfunctional economy for increased financial, social, and ecological benefits.
In a virtual work environment, organizations must reassess their cybersecurity risk profile and IT strategy.
Shareholders and stakeholders, data science’s pandemic shift, and combating workplace discrimination.
Identify which stakeholders will create long-term value for shareholders.
Consumer confidence will be the new currency of business; here’s how companies can respond.
A pharmaceutical giant enlists a consultant to help create an industry-leading global compliance system.
The pandemic may bring sweeping changes to economic and workplace structures we take for granted.
Our panel of academic experts discusses whether COVID-19 may push companies to migrate out of cities.
Time signals you send employees, overcoming interview mistakes, and workspaces that inspire and energize.
Boards of directors can help leaders identify critical survival factors and uncover new opportunities.
Many organizations aren’t fully aware of or adequately minimizing the risks posed by social media.
Leaders must learn from the pandemic now to position their companies to thrive in the next crisis.
Managing remote work, leading in a crisis, and governing successful digital initiatives.
Effective leadership can make crises manageable instead of overwhelming.