Volume 63, Issue #3
Spring 2022 Issue
This issue’s special report explores new ways that leaders can identify which key performance indicators will advance their teams toward their ever-shifting objectives.
Special Report: Measuring Up
Analytics & Business Intelligence
The Quest for a Killer KPI
Omri Morgenshtern et al.
How the Wrong KPIs Doom Digital Transformation
Michael Schrage et al.
From the Editor
What Matters Now
MIT SMR’s spring 2022 issue exemplifies its focus on strategic leadership, digital innovation, and sustainable business.
Skills & Learning
How Well-Designed Work Makes Us Smarter
Sharon K. Parker and Gwenith G. Fisher
When Losing Money Is Strategic — and When It Isn’t
Ramon Casadesus-Masanell et al.
Top Performers Have a Superpower: Happiness
Paul B. Lester et al.
Corporate Social Responsibility
Leading in an Age of Employee Activism
Megan Reitz and John Higgins
A Little Rudeness Goes a Long Way
Shannon G. Taylor and Lauren R. Locklear
When Gradual Change Beats Radical Transformation
Ivanka Visnjic et al.
Think Globally, Innovate Locally
Satish Nambisan and Yadong Luo
Open Up Your Strategy
Christian Stadler et al.
The Data Boom Is Here — It’s Just Not Evenly Distributed
Viktor Mayer-Schönberger and Thomas Ramge
Leading Disruption in a Legacy Business
Andy Binns et al.
What Humans Lose When We Let AI Decide
Christine Moser et al.
Can’t Fill Jobs? Deconstruct Them
Ravin Jesuthasan and John W. Boudreau
To Transition to Net Zero, Model the Alternative
Simon Glynn and Simon Cooper
Shifting From B2B to B4B Can Build a More Sustainable Business
Reframing your B2B company as a business-for-business company can boost revenues, customer retention, and worker morale.
Sergio Restrepo and Efosa Ojomo
Our Guide to the Spring 2022 Issue
The spring 2022 issue of MIT SMR focuses on how companies use KPIs to measure performance. Plus: What happy, rude, or activist employees bring to the table; strategic thinking for uncertain times.