Talent Management
The Best of This Week
How peer coaching can help remote workers and reshaping leadership imperatives now and for the future.
Social Networks
Latest
Work-Life Balance
Now Is the Time to Reconnect With Your Dormant Social Network
Reviving and strengthening our social networks could make us more resilient both now and in the future.
Data & Data Culture
Looking At the Impact of the California Consumer Privacy Act
Our experts weigh in on market implications from California’s new consumer privacy act.
Digital Marketing
Where Influencer Marketing Goes Wrong (and How to Fix It)
Influencer marketing offers a big return when done right. But many companies are doing it wrong.
Innovation Strategy
The Truth About Behavioral Change
The true story behind Twitter’s success belies the conventional wisdom of social networks.
Digital Marketing
Twitter Is Not the Echo Chamber We Think It Is
Research has exploded the myth that Twitter is an “echo chamber” — with implications for marketing.
How Twitter Users Can Generate Better Ideas
There’s a link between the amount of diversity in employees’ Twitter networks and the quality of their ideas.
Collaboration
Social Media’s Expanding Relationship Universe
Social media is changing how people relate to one another, say social psychologists.
Digital Marketing
Can You Really Let Employees Loose on Social Media?
Mitel’s social media policy encourages employees to use their “best judgment” in posting. Does it work?
Global Strategy
Women’s World Banking: A Model Knowledge Network
Knowledge networks are helping members of organizations of all sizes collaborate productively.
Analytics & Business Intelligence
The Relevance of Data: Going Behind The Scenes at LinkedIn
Deepak Agarwal, LinkedIn’s director of relevance science, details how his company uses data and analytics.
Social Media
What Sells CEOs on Social Networking
Andrew McAfee, the MIT researcher who coined the term Enterprise 2.0, discusses how CEOs see social tools.
Social Media
The Big, Insidious Business of Social Network Fakes
Online postings written for hire pose “a concrete threat to online communities” says a new paper.
Talent Management
Employee Profiling That Works: How IDEO Uncovers Hidden Talent
Global design firm IDEO develops rich profiles of employee capabilities and shares them across the organization.
Digital Marketing
How to Get Your Messages Retweeted
What increases the chance of “retweeting,” so company tweets are shared with recipients’ networks?
Customers
Why CRM Fails — and How to Fix It
Sophisticated relationship management resources alone won’t make customers more loyal.
Collaboration
The Power of Reconnection — How Dormant Ties Can Surprise You
The Web has made it easier than ever to reconnect with long-lost professional colleagues. Does it pay to do so?
Remote Work
Unlocking the Business Potential of Virtual Worlds
Virtual worlds have been slow to catch on in businesses — but employees familiar with the technology may help.
Customers
When Unhappy Customers Strike Back on the Internet
Companies need to understand and manage the rising threat of online public complaining.
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