IT Governance & Leadership
Responsible AI at Risk: Understanding and Overcoming the Risks of Third-Party AI
Do responsible AI programs address the risks of third-party artificial intelligence tools? A panel of experts weighs in.
Data, AI, & Machine Learning
Latest
Security & Privacy
From ChatGPT to HackGPT: Meeting the Cybersecurity Threat of Generative AI
Hackers can use generative AI to plan more effective attacks, but companies can use it to strengthen their cyberdefenses.
Platforms & Ecosystems
Making 600 Billion Decisions With AI: Expedia Group’s Rathi Murthy
On the Me, Myself, and AI podcast, Expedia Group’s Rathi Murthy discusses how AI is changing the travel industry.
Performance Management
Algorithmic Management: The Role of AI in Managing Workforces
The delegation of managerial functions to algorithms transforms management practices.
AI & Machine Learning
How Northwestern Mutual Embraces AI
The journey to be more client-centric has brought a focus on artificial intelligence and data at Northwestern Mutual.
Technology Innovation Strategy
A One-Stop Data Shop: The Lego Group’s Anders Butzbach Christensen
On the Me, Myself, and AI podcast, Lego’s head of data engineering explains its approach to digital transformation.
Leadership Skills
The Simple Power of the Slow Reveal
Reveal data piece by piece instead of all at once to give it narrative structure — and meaning.
Skills & Learning
A Third Path to Talent Development: Delta’s Michelle McCrackin
Delta’s Michelle McCrackin discusses the airline’s in-house analytics training program on the Me, Myself, and AI podcast.
AI & Machine Learning
The No. 1 Question to Ask When Evaluating AI Tools
Understanding how AI algorithms are trained and validated can help decision makers pick the right tools and avoid risk.
AI & Machine Learning
Will Generative AI Create a New Era of Search Competition?
Experts consider whether generative AI tools like ChatGPT will refuel Google’s and Microsoft’s search engine rivalry.
New Product Development
Out of the Lab and Into a Product: Microsoft’s Eric Boyd
On the Me, Myself, and AI podcast, Microsoft’s Eric Boyd discusses Azure and democratizing artificial intelligence.
AI & Machine Learning
Smart Product Breakthroughs Depend on Customer Control
Consumer fears of losing autonomy hinder smart-product adoption and use. But there are ways to boost customer control.
AI & Machine Learning
Helping Doctors Make Better Decisions With Data: UC Berkeley’s Ziad Obermeyer
UC Berkeley’s Ziad Obermeyer discusses how machine learning and AI are being used for medical research and diagnoses.
Innovation Strategy
Level Up to Strategic Data Sharing
Based on their research, the authors share four key ways companies can advance their strategic data-sharing initiatives.
Technology Implementation
Manage AI Bias Instead of Trying to Eliminate It
It’s impossible to abolish AI bias in the data behind artificial intelligence models, but companies can remediate it.
Data & Data Culture
Action and Inaction on Data, Analytics, and AI
The human side of data continues to challenge companies.
Customers
Does AI Help Reduce Wasteful Holiday Gifting?
Strategy experts weigh in on the macroeconomics of using AI technology to match people to presents.
Data & Data Culture
How AI Is Improving Data Management
Artificial intelligence is quietly improving the management of data, including its quality and security.
Talent Management
Our Guide to the Winter 2023 Issue
This issue of MIT SMR focuses on creating and managing successful, engaged teams in a pandemic-changed world.
AI & Machine Learning
When Algorithms Rule, Values Can Wither
Building responsible AI systems starts with recognizing that technology solutions implicitly prioritize efficiency.