Leading Change
Want More Clarity on Generative AI? Experiment Widely
Less than a year after the launch of ChatGPT, there’s a lot of uncertainty around how fast it will move into the workplace — but many experiments are already underway.
Data, AI, & Machine Learning
Latest
AI & Machine Learning
Sound Business: The Promise of Audio Machine Learning Technologies
Emerging machine learning technology could enhance sound creation and the detection and analysis of acoustic signals.
Mark Purdy
Developing Strategy
How to Have Better Strategy Conversations About Monetizing Data
A data monetization matrix can help leaders assess opportunities and approaches for converting data into revenue.
Barbara H. Wixom, Cynthia M. Beath, and Leslie Owens
IT Governance & Leadership
Managing RAI Requires a Central Team
A panel of experts weighs in on whether oversight of responsible AI should be entrusted to a single business function.
David Kiron and Steven Mills
Talent Management
AI Unlocks New Power for Employees: Are HR Leaders Ready?
HR teams must prepare for generative AI’s effects on workers’ job roles, training, and access to information.
Josh Bersin
Ethics
Protecting Society From AI Harms: Amnesty International’s Matt Mahmoudi and Damini Satija (Part Two)
The Me, Myself, and AI podcast’s discussion of AI’s risks with Amnesty Tech’s Matt Mahmoudi and Damini Satija continues.
Sam Ransbotham and Shervin Khodabandeh
Leading Change
Leading AI Is Still Leading
MIT Sloan Management Review’s fall 2023 issue includes a look at what it takes to lead artificial intelligence efforts.
Abbie Lundberg
Automation
Harnessing Grassroots Automation
With a modest amount of training, nontechnical employees can automate complex processes.
Ian Barkin and Thomas H. Davenport
Analytics & Business Intelligence
Strategic Alignment With AI and Smart KPIs
When organizations create forward-looking smart KPIs with AI, they see increased strategic alignment.
David Kiron, Michael Schrage, François Candelon, Shervin Khodabandeh, and Michael Chu
Leading Change
Procurement in the Age of Automation
Research points to six practices leaders can use to overcome stakeholder resistance to automated negotiation technology.
Remko Van Hoek and Mary Lacity
IT Governance & Leadership
Generative AI at Mastercard: Governance Takes Center Stage
Even with its deep AI experience, Mastercard is feeling its way toward how it uses generative AI.
Thomas H. Davenport and Randy Bean
Ethics
Protecting Society From AI Harms: Amnesty International’s Matt Mahmoudi and Damini Satija (Part 1)
On the Me, Myself, and AI podcast, Amnesty International’s Matt Mahmoudi and Damini Satija discuss AI’s societal risks.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
Using Federated Machine Learning to Overcome the AI Scale Disadvantage
FedML technology could help smaller companies train their machine learning models on larger, decentralized data sets.
Yannick Bammens and Paul Hünermund
New Product Development
Images and Inspiration With AI: Pinterest’s Jeremy King
On the Me, Myself, and AI podcast, Pinterest’s Jeremy King discusses the technology behind the image-based platform.
Sam Ransbotham and Shervin Khodabandeh
Skills & Learning
Learning From and With AI: Duolingo’s Zan Gilani
On the Me, Myself, and AI podcast, Duolingo’s Zan Gilani shares how AI personalizes the language app and motivates users.
Sam Ransbotham and Shervin Khodabandeh
Automation
How Robots Can Enhance Performance Management for Humans
Researchers describe how having robots work alongside humans can help companies measure performance more accurately.
Bryan Hong and Lynn Wu
Security & Privacy
Detecting the Good and the Bad With AI: Airbnb’s Naba Banerjee
On the Me, Myself, and AI podcast, Airbnb’s Naba Banerjee explains how machine learning helps protect hosts and guests.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
Improve Key Performance Indicators With AI
Researchers are seeing stronger business benefits when KPIs are adjusted with or created by AI tools.
Michael Schrage, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu
IT Governance & Leadership
Regulating AI Innovation: Aboitiz Data Innovation’s David Hardoon
On the Me, Myself, and AI podcast, Aboitiz Data Innovations CEO David Hardoon discusses regulation’s role in innovation.
Sam Ransbotham and Shervin Khodabandeh
New Product Development
The Social Science of AI: Intel’s Elizabeth Anne Watkins
On the Me, Myself, and AI podcast, learn how social scientists help facilitate human-machine collaboration at Intel.