Data, AI, & Machine Learning
Business Models Bringing Customers Along on the Digital Journey
The data streams generated by customers using smart, connected products can lead to new products and services.
Mohan Subramaniam and Elizabeth Heichler
Latest Insights from MIT SMR
IT Governance & Leadership
To Be a Responsible AI Leader, Focus on Being Responsible
Elizabeth M. Renieris, David Kiron, and Steven Mills
Data & Data Culture
From Data to Wisdom: Novo Nordisk’s Tonia Sideri
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
Increasing AI Tool Adoption by Front-Line Workers
Kate Kellogg, Mark Sendak, Suresh Balu, and Elizabeth Heichler
More Insights from MIT SMR
Business Models
Product-Led Growth Companies Find a New Way to Serve Customers
Companies from Zoom to Slack lean on the product itself to find customers and convert them to paying.
Barry Libert and Thomas H. Davenport
Analytics & Business Intelligence
Big Data in Agriculture: Land O’Lakes’ Teddy Bekele
Land O’Lakes’ CTO explains how data and artificial intelligence help the organization support agricultural production.
Sam Ransbotham and Shervin Khodabandeh
Supply Chains & Logistics
Unlocking the Potential of Digital Twins in Supply Chains
Digital twins can deliver immense benefits across a wide range of supply chains with the right implementation strategy.
Özden Tozanli and Maria Jesús Saénz
Customers
Inventing the Beauty of the Future: L’Oréal’s Stéphane Lannuzel
L’Oréal’s Stéphane Lannuzel discusses artificial intelligence’s role in technology innovation in the beauty industry.
Sam Ransbotham and Shervin Khodabandeh
AI & Machine Learning
AI-Based Innovations at Mayo Clinic
Disciplined experimentation is bringing the use of artificial intelligence into clinical health care at Mayo Clinic.
Thomas H. Davenport and Randy Bean
Automation
Precision Medicine in Pharma: Sanofi’s Frank Nestle
Sanofi’s Frank Nestle explains how the pharma company is using AI to improve drug discovery and development.
Sam Ransbotham and Shervin Khodabandeh
Technology Innovation Strategy
The Trust Problem That Slows Digital Transformation
Leaders need to help their business and IT staff better respect each other’s capabilities.
Thomas C. Redman
Innovation Strategy
RAI Enables the Kind of Innovation That Matters
A panel of experts weighs in on whether responsible artificial intelligence hampers AI-driven innovation efforts.
Elizabeth M. Renieris et al.
Technology Innovation Strategy
Becoming an ‘AI Powerhouse’ Means Going All In
Plenty of organizations dabble with AI, but Mastercard’s capabilities — and confidence — set it apart.
Thomas H. Davenport and Randy Bean
Customers
The Beauty of AI: Estée Lauder’s Sowmya Gottipati
Sowmya Gottipati shares how Estée Lauder uses AI to learn about customers and make better product recommendations.
Sam Ransbotham and Shervin Khodabandeh
- Technology Ethics
IT Governance & Leadership
Building an Organizational Approach to Responsible AI
Kay Firth-Butterfield
Ethics
Designing Ethical Technology Requires Systems for Anticipation and Resilience
Kirsten Martin and Bidhan (Bobby) L. Parmar
Ethics
Why Building an Ethical Culture Must Start at the Top
Robert Chesnut, interviewed by Ally MacDonald
Data & Data Culture
Putting Dignity at the Core of Employee Data Use
Dorothy Leidner, Olgerta Tona, Barbara H. Wixom, and Ida A. Someh
Organizational Behavior
Design Your Work Environment to Manage Unintended Tech Consequences
Lebene Soga, Yemisi Bolade-Ogunfodun, and Ben Laker
- Leading Data & Analytics
- Data Strategy
- Technology Ethics
- Leading Data & Analytics
Data & Data Culture
Empowering a Data Culture From the Inside Out
Jonathan Tudor, interviewed by Ally MacDonald
Analytics & Business Intelligence
Leading With Decision-Driven Data Analytics
Bart de Langhe and Stefano Puntoni
Data & Data Culture
Changing Culture Is Central to Changing Business Models
Lanham Napier, Barry Libert, and K.D. de Vries
- Data Strategy
- Technology Ethics
- Leading Data & Analytics
- Data Strategy
IT Governance & Leadership
The Enterprise Systems That Companies Need to Create
David Waller and Paul Beswick
Analytics & Business Intelligence
Actioned Analytics Pave the Way to New Customer Value
Barbara H. Wixom and Gabriele Piccoli
Analytics & Business Intelligence
Getting Serious About Data and Data Science
Thomas C. Redman and Thomas H. Davenport
