Leadership

Need Motivation at Work? Try Giving Advice

  • Blog
  • Read Time: 3 min 

Research shows that giving advice is key to restoring confidence and motivation, which are two important factors for achieving long-term goals. So, instead of having struggling employees seek advice, it’s helpful to have them give it to others.

AI-Driven Leadership

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  • Read Time: 7 min 

Not many companies are there yet, but there’s a developing framework for what it takes to lead an AI-driven company. Leaders at the forefront of AI have seven key attributes: They learn the technologies; establish clear business objectives; set an appropriate level of ambition; look beyond pilots and proofs of concept; prepare people for the journey; get the necessary data; and orchestrate collaborative organizations.

The Challenge of Scaling Soft Skills

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  • Read Time: 5 min 

We understand a lot about how to develop the “hard skills” of analysis, decision-making, and analytical judgment, but we know a great deal less about the genesis of “soft skills” like empathy, context sensing, collaboration, and creative thinking, which are becoming increasingly valuable in the workplace. Understanding the obstacles to developing these soft skills and then addressing those barriers is crucial for our schools, homes, and workplaces.

Don’t Let Politics Block Your Digital Initiatives

  • Video | Runtime: 0:52:29

Political struggles for control and decision-making often result in blocking or slowing down progress on digital initiatives. In this webinar, digital strategist Jane McConnell discusses her research findings on digital maturity and shares her guidelines for preventing politics from upending digital initiatives.

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The High Cost of the Actions We Don’t Take

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  • Read Time: 2 min 

We can choose not to engage in improving the world. We can seize on every advantage available to us and our companies without thought to the consequences. We can act as if the planet and the global economy are not among our most critical stakeholders. We can join the crush of others who are just hoping to play out the string: keep our heads down, meet our numbers, collect our bonuses, and abdicate long-term responsibility to the next generation. But when we make those choices, we do violence against the future.

Gender Discrimination Still Exists — Now What?

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  • Read Time: 5 min 

In both practice and research, we are doing a better job at bringing attention to the problem of gender bias. But we haven’t established enough tangible suggestions for how to challenge it. New research has begun to investigate the efficacy of ‘scripts’ — a set of words or phrases, such as, “Can you repeat what you just said?” that would signal to a peer that he has crossed a line, whether knowingly or unknowingly.

Building an Ethically Strong Organization

  • Research Feature
  • Read Time: 18 min 

Unethical behavior and misconduct has been a persistent problem in the business world. A company’s ethical norms are a cumulative outcome of how daily ethical dilemmas are addressed in the workplace. Over time, these micro-level issues can evolve into a corporate ethics scandal — unless organizations work to help employees make ethical choices day to day.

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When Communication Should Be Formal

  • Research Highlight
  • Read Time: 10 min 

Formal communication channels, such as protocol-guided meetings, are often eschewed by today’s managers and employees, who prefer the ease of email and apps. But informal avenues can lead to oversights and inefficiencies that hurt performance. That’s the central finding of research from IE Business School on manufacturers of high-tech machinery. Fortunately, formal communication protocols can be designed to both maximize performance and overcome people’s resistance to adopting them.

Goodbye Structure; Hello Accountability

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  • Read Time: 7 min 

Companies will be able to operate as true digital organizations only when they learn how to respond quickly to unanticipated opportunities and threats. But instead of restructuring to increase agility, some organizations are assigning accountabilities for specific business outcomes to small teams or individual problem owners. Tackling new objectives is then built around individual flexibility, market-based resource allocation, experimental mindsets, and coaching rather than managing.

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Leading With Next-Generation Key Performance Indicators

MIT Sloan Management Review and Google’s new cross-industry survey about key performance indicators (KPIs) asked senior executives to explain how they and their organizations are using KPIs in the digital era. The results shed light on the challenges and emerging opportunities companies face when using KPIs, demonstrate the many ways advanced use of KPIs can benefit organizations, and offer steps executives can take to make the most of KPIs going forward.

Measure Your KPI Alignment

A new MIT SMR study measured the role of KPIs in aligning an organization toward its objectives. Three categories emerged: Measurement Leaders, Measurement Capable, and Measurement Challenged. Take this self-assessment to uncover challenges and opportunities based on your score — and find out what group you are in.

Finding the Middle Ground in a Politically Polarized World

  • Blog
  • Read Time: 7 min 

Consumers and employees increasingly expect companies to engage with social, environmental, and economic issues. But business leaders can find themselves between a rock and a hard place, especially when corporate political activism is framed as “take a stand or be silent.” The reality is that companies need a more nuanced set of options.

Five Ways to Improve Communication in Virtual Teams

If you think sophisticated communication technologies are the ticket to your virtual team’s success, think again. It’s not the tech that matters — it’s how people use it. New research reveals five strategies for conquering distance and improving communication and performance in dispersed teams. The same strategies can help colocated teams, which depend increasingly on virtual collaboration tools to get work done.

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