Leading Change
Making Remote Work Work
MIT researcher Kristine Dery shares how to make remote work an opportunity for employees to excel.
Operations
Latest
Talent Management
Build a Diverse Team to Solve the AI Riddle
Computer scientists typically lead AI development, but teams with diverse expertise can build better systems.
Joseph Byrum
Sustainability
COVID-19, Climate, and the Clean Economy: Gigatrends Changing the World
It’s time to rethink resilience, in the context of sustainability and the current COVID-19 pandemic.
Andrew Winston and Paul Michelman
Developing Strategy
Will COVID-19 Make Companies Rethink Cities?
Our panel of academic experts discusses whether COVID-19 may push companies to migrate out of cities.
Operations
Your Business Is Too Complex to Be Digital
To compete digitally, leaders must attack the complexity that comes from layers of legacy systems.
Jeanne Ross
Content sponsored by Tata Consultancy Services
Executive Viewpoint: Toward Digital Financial Inclusion
The world’s unbanked populations represent a compelling social need and a tremendous economic opportunity.
Chandra Mohan Malladi and Libby McDonald
AI & Machine Learning
The Future of AI-Driven Customer Service
A webinar describes how to develop AI customer service chatbots that meet customer expectations.
P.V. Kannan and Allison Ryder
Innovation Strategy
The Best of This Week
Adjusting business strategies and plotting comebacks in the face of uncertainty.
The MIT SMR Editors
Global Strategy
Monitoring the COVID-19 Crisis From Space
What leaders can learn from near-real-time disaster monitoring data.
Michael Hudecheck, Charlotta Sirén, Dietmar Grichnik, and Joakim Wincent
Supply Chains & Logistics
Three Scenarios to Guide Your Global Supply Chain Recovery
The business climate remains unpredictable, but supply chain leaders should plot their comebacks.
David Simchi-Levi
Financial Management & Risk
Help Yourself to Research and Ideas You Can Use
The MIT SMR site is open to all through March 26 so readers can learn about crisis management.
Elizabeth Heichler
Supply Chains & Logistics
Is It Time to Rethink Globalized Supply Chains?
The COVID-19 pandemic underscores why disaster preparedness is vital for supply chain resilience.
Willy Shih
Financial Management & Risk
Is the COVID-19 Outbreak a Black Swan or the New Normal?
The kinds of challenges we face with the coronavirus point to permanent changes we must make.
Andrew Winston
Technology Implementation
Using New Tech to Break Down Silos
A webinar explains how AI can improve communication and coordination across business units
Zoran Latinovic, Sharmila C. Chatterjee, and Ally MacDonald
Supply Chains & Logistics
12 Essential Insights for Managing With Resilience
Advice on supply chain resilience, leading remote teams, and risk management amid COVID-19 concerns.
Ally MacDonald
Financial Management & Risk
How Companies Can Respond to the Coronavirus
Managers can learn a lot from how organizations in China have been coping with the COVID-19 crisis.
Michael Hudecheck, Charlotta Sirén, Dietmar Grichnik, and Joakim Wincent
Marketing Strategy
Is Your Brand Getting Lost in the Online Shuffle?
Companies using e-commerce sites like Amazon must work to maintain a strong brand identity.
Joseph Dollens, Richard Ettenson, and Patrick Lynch
Supply Chains & Logistics
Managing in the Location-Tracking Era
To make the most of location-tracking technologies, adjust for agility.
Fabio Belloni
Project Management
Making It Easier to Manage and Scale Digital Projects
Using systematic processes to prototype, test, and launch ideas can help you scale agile benefits.
Patricia J. Guinan, Salvatore Parise, and Robert Maguire
Innovation Strategy
Why Large Companies Struggle With Lean
Large companies have found that applying the principles of lean is more complicated than expected.