Research Highlight

Which retail customers will return to in-person shopping as the economy reopens — and why?

Risk mitigation is an important new priority for business operations during the pandemic.

Digital ecosystem growth depends on two partnering capabilities: digital readiness and curation.

Company practices often conflict with corporate values. Closing the gap starts with communication.

Focusing on better conversations can improve collaboration and unlock creative solutions to business problems.

Opportunity marketplaces sustain employment, reveal untapped worker capabilities, and motivate workers in new ways.

A country’s mix of occupations, technology backbone, and demographics impacts its conditions for remote work.

A new employee survey reveals strategies that can help leaders more effectively manage a distributed workforce.

To launch successful products that delight customers, companies need a new approach to data analytics.

Small and midtier brands have unique opportunities to provide value in the new consumer environment.

Many organizations aren’t fully aware of or adequately minimizing the risks posed by social media.

Leaders seeking a positive impact from digital initiatives benefit from these 7 key principles.

Many organizations don’t understand the value of teaming machine capabilities with human abilities.

Creating a culture of small teams of high-performance engineers will maximize productivity.

Effective teams depend on mutually reinforcing functional and cultural change processes.

Tinder’s entrance into the dating app industry was a literal game changer.

The first trillion-dollar companies are platform-based. Challenges and opportunities lie ahead.

Solving complex problems with crowdsourcing means tailoring the crowd to the problem’s scope.

Recruiting women directors can pave the way for long-term support of innovation and creativity.

Companies looking to become market leaders face two challenges: getting ahead — and staying there.