Repeating false claims increases their believability, leaving business leaders vulnerable to faulty decision-making.
Jonas De keersmaecker, Katharina Schmid, Nadia Brashier, and Christian Unkelbach
Multinationals should cultivate local ties in the countries where they operate to counterbalance government power.
Quy Nguyen Huy, Caterina Moschieri, and Davide Ravasi
Engaging retail workers on environmental sustainability can boost employee attraction, retention, and satisfaction.
Rodney R. Sides and Lupine Skelly
Research shows that managers must incorporate relational power into their leadership approach in virtual work settings.
Lebene Soga, Yemisi Bolade-Ogunfodun, Nazrul Islam, and Joseph Amankwah-Amoah
If more women are to be promoted into leadership posts in the financial services industry, a cultural change is needed.
Grace Lordan and Teresa Almeida
Lessons and insights from past cyberattacks can help companies prepare and respond more successfully to future threats.
Manuel Hepfer, Thomas B. Lawrence, Julian Meyrick, and Pompeo D’Urso
Managers’ intuition about how customers will feel about decisions made by algorithms rather than humans is often wrong.
Gizem Yalcin, Sarah Lim, Stefano Puntoni, and Stijn M.J. van Osselaer
Awareness of the most common elements of toxic workplace cultures can help employers prevent and address them.
Donald Sull, Charles Sull, William Cipolli, and Caio Brighenti
Well-formulated performance feedback can dramatically improve relationships, job commitment, and employee engagement.