Leadership Skills
How to Delegate More Effectively: Four Approaches
Leaders’ delegation decisions should reflect the trust they have in both their people and organizational processes.
Business Processes
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Automation
How to Establish an Automation Center of Excellence
A dedicated team can help maximize the utility — and competitive advantage — of automation systems.
Leading Change
Making Remote Work Work
MIT researcher Kristine Dery shares how to make remote work an opportunity for employees to excel.
Supply Chains & Logistics
Managing in the Location-Tracking Era
To make the most of location-tracking technologies, adjust for agility.
Developing Strategy
Join Our Twitter Chat: Goal Setting
Join MIT SMR for an online discussion about goal setting.
Automation
The Future of Work in Developing Economies
AI and automation are changing labor markets worldwide, but developing nations will be hit hardest.
Quality & Service
You Can’t Afford to Please Everyone
Giving customers what they want quickly is a worthy goal. Businesses can’t always afford to do it.
Culture
How to (Inadvertently) Sabotage Your Organization
Timeless shortcuts to inefficiency, courtesy of a pre-CIA field manual for destroying enemy organizations from the inside.
Technology Innovation Strategy
Using AI to Enhance Business Operations
Five capabilities and four practices help companies generate business value from AI applications.
Collaboration
Consider Culture When Implementing Agile Practices
Create harmony between agile and your team’s culture.
Business Models
Blockchain Is Changing How Media and Entertainment Companies Compete
Blockchain is poised to help media and entertainment companies rethink their business models and monetize value.
Quality & Service
Don’t Let Artificial Intelligence Supercharge Bad Processes
When artificial intelligence is used to expedite certain legacy processes, it can act more like a Band-Aid than a cure.
Organizational Behavior
The Enduring Work of David A. Garvin
Garvin’s 1998 article, “The Processes of Organization and Management,” remains one of the most popular articles ever published in MIT Sloan Management Review.
Developing Strategy
The Flare and Focus of Successful Futurists
Forecasting is recognizing how current patterns may impact the future — and it’s a learnable skill.
Leading Change
Creating Management Processes Built for Change
Your business may have processes that work now. Does it have agile processes to help it change?
Executing Strategy
Outsourcing Business Processes for Innovation
Many companies pursue business process outsourcing to trim costs. But it can evolve into much more.
Ethics
The Benefits of Combining Data With Empathy
Optimizing processes only takes companies so far. Success requires applying data with compassion.
Innovation Strategy
What It Takes to Be a Serial Innovator
An intriguing new book discusses the traits of serial innovators at established companies.
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