Digital Transformation

A new Deloitte study says most companies surveyed report falling short of their margin goals.

On the Me, Myself, and AI podcast, Expedia Group’s Rathi Murthy discusses how AI is changing the travel industry.

On the Me, Myself, and AI podcast, Lego’s head of data engineering explains its approach to digital transformation.

Transformation success requires moving beyond “digital IQ” by linking employee ability to performance outcomes.

The data streams generated by customers using smart, connected products can lead to new products and services.

The CEO and COO of DirectBooks discuss the innovation approach behind the financial communications platform.

Executives from TCS and Equifax discuss why true digital transformation requires cultural change.

The data streams generated by customers using smart, connected products can lead to new products and services.

Two executives discuss why companies must provide relevant, personalized employee experiences.

Learn what B2B leaders must do to help their companies achieve genuine digital transformation.

Leaders need to help their business and IT staff better respect each other’s capabilities.

Tools for companies and managers to rethink standard customer experience practices.

Leaders can successfully execute a digital transformation by achieving cultural balance between continuity and change.

Successful digital initiatives require metrics that track business results, not technology use.

In this era of upheaval, business leaders must reconsider the assumptions that rule their decision-making processes.

Evolutionary digital transformation may work better than radical change for some companies.

Gerald C. (Jerry) Kane, Rich Nanda, and Anh Phillips, authors of the book The Transformation Myth, outline the traits and principles essential for adapting to disruption, especially following the COVID-19 pandemic.

Develop a “digital thread” that connects people, products, and processes internally and externally.

Executives from TCS and Swiss Re discuss IT sourcing and digital transformation.

Innovation strategies for successful change, steps to building stakeholder trust in new technology, and organizational shifts for successful AI deployment.