New factory audit processes make it possible to evaluate supplier performance in more depth.
Health care companies are using digital tools to put doctors’ focus back on patients.
Chris Cotteleer (Schumacher Clinical Partners), interviewed by Gerald C. Kane
For CarMax, digital business isn’t about the tech — it’s about the teams.
Shamim Mohammad (CarMax Inc.), interviewed by Gerald C. Kane and Anh Nguyen Phillips
New research demonstrates how the most efficient network designs also account for changing market conditions.
Tausif Bashir and Shardul Phadnis
Performance topology maps offer managers a signpost pointing toward smarter strategies.
The process of bringing assembly work back to U.S. factories from abroad is more challenging than the economics would predict.
Willy C. Shih
It’s easy to say customer satisfaction is very important – but harder to put that into practice.
Martha E. Mangelsdorf
Toyota returned to its focus on sustainable production practices after recall setbacks.