Strategy

Leaders must answer eight questions to successfully tackle innovation’s toughest trade-offs.

New research examines the challenges of leading and coordinating workforces that increasingly rely on external contributors.

Join us to learn about strategies for great customer experiences in a variety of industries.

Lessons and insights from past cyberattacks can help companies prepare and respond more successfully to future threats.

Tools for companies and managers to rethink standard customer experience practices.

Deciding whether to pay up when cybercriminals hold data hostage may depend on choices made long before an attack.

Semiconductor manufacturers must invest in alternative sources for key materials to mitigate supply chain risks.

Investors love the term ESG, but there are risks to viewing sustainability through a market lens.

Strategists weigh in on the long-term effects of Russian sanctions on how companies respond to human rights abuses.

A panel of AI experts weighs in on whether responsible AI should be at the top of leaders’ management agendas.

Leaders can successfully execute a digital transformation by achieving cultural balance between continuity and change.

Based on a global survey, this article outlines six key features of future-ready operating models.

Strategists discuss whether blockchain will be a disruptive or sustaining innovation for the financial sector.

Contextually effective leadership comprises three key elements — map, mindset, and message — that drive desired change.

Digital globalization is transforming innovation, but opposing localization forces create risk that must be managed.

The spring 2022 issue of MIT SMR focuses on how companies use KPIs to measure performance. Plus: What happy, rude, or activist employees bring to the table; strategic thinking for uncertain times.

Successful digital initiatives require metrics that track business results, not technology use.

Data-driven leaders are using machine learning to surface new KPIs and better align behaviors with strategic objectives.

Evolutionary digital transformation may work better than radical change for some companies.

Delivering enterprise applications can be tough and time-consuming — and growing demand for faster delivery makes the job even more challenging.