Leaders can make smarter customer strategy decisions in turbulent times through sound economic and strategic thinking.
A framework to help leaders understand how they weathered COVID-19 and to keep leveraging their new innovation skills.
Johnathan Cromwell and Blade Kotelly
The COVID-19 pandemic has permanently changed social norms. Although there will be enormous challenges ahead, these changes nonetheless offer business leaders an opportunity to create a future that’s different from — and better than — the prepandemic “business as usual.”
Strategically guarding against panic, passivity, and impulsivity can help companies cope with uncertainty.
In a crisis, it’s easy to unconsciously prioritize the past. But this is the time to look forward.
Scott D. Anthony
The business climate remains unpredictable, but supply chain leaders should plot their comebacks.
Author Whitney Johnson offers guidance for managing your career in an era of constant change.