Tools for companies and managers to rethink standard customer experience practices.
George Westerman and Ally MacDonald
Digital globalization is transforming innovation, but opposing localization forces create risk that must be managed.
Satish Nambisan, Yadong Luo, and Elizabeth Heichler
During this LinkedIn live event, speakers from Levi Strauss & Co., MIT Sloan Management Review, and Boston Consulting Group outline how AI implementation improves corporate culture.
David Kiron, Shervin Khodabandeh, Katia Walsh, and Allison Ryder
Delivering enterprise applications can be tough and time-consuming — and growing demand for faster delivery makes the job even more challenging.
Lee Edney, Miguel Lopes, and Wade Roush
Brightcove CMO Jennifer Griffin Smith discusses using video as an innovative tool for marketing.
Jennifer Griffin Smith, interviewed by MIT SMR Connections
MIT Press author Ron Adner shares how organizations can think about building competitive advantage in new ways.
Ron Adner and Abbie Lundberg
Tom Davenport and Laks Srinivasan share findings from a recent Return on AI Institute study for which they interviewed more than 45 executives about their organizations’ uses of artificial intelligence.
Thomas H. Davenport, Laks Srinivasan, and Abbie Lundberg
In this webinar, PTC and Deloitte executives discuss augmented reality (AR) benefits and use cases.
A webinar with Michael Campbell, Donald Brady, and moderator Abbie Lundberg
Learn how workplace analytics can be leveraged to build trust and increase employee empowerment.
A webinar with Gabriela Mauch, Michael Schrage, and Julia King
Gerald C. (Jerry) Kane, Rich Nanda, and Anh Phillips, authors of the book The Transformation Myth, outline the traits and principles essential for adapting to disruption, especially following the COVID-19 pandemic.
Gerald C. Kane, Rich Nanda, Anh Phillips, and Abbie Lundberg
Kay Firth-Butterfield (the World Economic Forum), Ya Xu (LinkedIn), and Charlotte Degot (BCG GAMMA) join MIT SMR senior project editor Allison Ryder for a discussion on innovating with artificial intelligence.
Kay Firth-Butterfield, Ya Xu, Charlotte Degot, and Allison Ryder
Barry Libert, CEO of AIMatters, describes how subscription models and a platform-first mindset can help organizations define valuable new offerings for customers.