Special Report: Strategy in Changing Markets

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The Opportunity Paradox

How can managers best meet the challenge of capturing new growth opportunities?

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Beyond Forecasting: Creating New Strategic Narratives

In turbulent markets, managers can build momentum for innovative strategies by rethinking the past, reconsidering present concerns – and reimagining the future.

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How Strategic Is Your Board?

Strategic thinking by corporate boards is more important than ever for business survival.

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From the Editor: Strategy in the Midst of Change

How do you develop strategy in a business environment exemplified by rapid change and uncertainty about the future?

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Project Management Strategies

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How to Compensate For Overoptimistic Project Leaders

Leaders can avoid unhappy project status surprises if they understand how — and why — people avoid sharing bad news.

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The Question Every Project Team Should Answer

Asking why before you begin a project raises its chances of success.

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Why Every Project Needs a Brand (and How to Create One)

Project leaders should frame projects the same way marketing managers frame branding efforts.

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The Secrets to Managing Business Analytics Projects

It takes a special breed of project manager to execute business analytics projects.

Leveraging Data

Open access brought to you by Cognizant

Increasingly, people and products — websites, objects, services — can be represented as a set of data characteristics. Open access to this group of MIT SMR articles on managing those data sets to meet customer need is provided courtesy of Cognizant.

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Do You Need a Data Dictator?

Keeping track of data and creating value from it may require more than technology.

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Elevate sponsored panel test
Elevate sponsored panel test

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A Better Approach to Acquisitions

Creating More Accurate Acquisition Valuations

September 16, 2014 | Han Smit and Dan Lovallo

Deal markets can be “hot” or “cold,” and the state of the economy can bias executives’ evaluation of potential acquisitions. For instance, relying on discounted cash flow scenarios can bolster managers’ sense of confidence and create unrealistically low perceptions of uncertainty. Executives can mitigate valuation biases by having a checklist — the list tempers natural inclinations to focus on the value of growth options in “hot” markets and risk of investment in “cold” markets.

Customer Service Moves to Social Media

Increasingly, companies are handling their customer service not just through email and online chats but in more public forums: Facebook and Twitter. It's a cultural shift that many customers applaud.

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New in Social Business

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The Unexpected Payoffs of Employee “Eavesdropping”

An experiment in employee social networks had an unexpected outcome: key knowledge was transferred without employees realizing it.

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Can You Really Let Employees Loose on Social Media?

Mitel's social media policy encourages employees to use their "best judgment" in posting but otherwise stays out of their way. Does it work?

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Why Your Company Is Probably Measuring Social Media Wrong

Social media environments challenge managers to think in nonlinear ways about their business.

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Online “Chatter Data” is Big Data Gold

Brands are anxious to find out what people are talking about on Twitter and Facebook — what’s known in the industry as “chatter data.”