Where will profits come from when customers know everything about costs? Don Peppers says one answer may be in putting a dollar value to access and charging admission to stores.
The relentless advance of information technology creates one wave of IT innovation after another. Here, E. Burton Swanson’s guide to riding the waves — without getting crushed.
Big Data is now a $64 billion business, says McKinsey Global Institute. Among the start-ups in the fray: Bluefin Labs, which analyzes what’s said in social media about TV.
Many multinational companies consider moving some element of their headquarters to another international city (like Dubai, left). How to evaluate the strategic costs and benefits.
Susan Cain’s new book Quiet: The Power of Introverts in a World That Can’t Stop Talking argues that introverts not only are “spectacularly creative” but are strong leaders, too.
By understanding the structure of talent networks within companies, managers can foster more effective collaboration, find underutilized talent and help keep employees engaged.
Multinational companies such as Apple need to give Chinese suppliers better incentives to comply with local safety standards, say Stanford researchers in the new issue of MIT SMR.
Want to build a better tweet? Think short, punchy and newsy: 70 characters max, attention words, news people can use. Also: offer a deal and talk about upcoming events.
Does talking about plans undermine productivity? Research says yes, sometimes — that when you talk about intentions you run the risk of creating a “premature sense of completeness.”
Recommendations from friends are effective at creating viral campaigns. But research by Sinan Aral (left) and Dylan Walker shows that automated messages are surprisingly effective, too.
UCLA’s E. Burton Swanson’s five questions to consider when figuring out which IT innovations to pay attention to — and which to wait out because they might end up being lemons.
Computers can now beat humans in tasks such as playing Jeopardy! (like IBM’s Watson machine, left). Partnering is the solution, say MIT’s Erik Brynjolfsson and Andrew McAfee.
Register to become a Site Member Subscribers, activate your online access Access and sign In support