From the Current Issue: Cultivating Innovation

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How Innovative Is Your Company’s Culture?

The article includes a survey designed to enable managers to assess a company’s innovation culture.

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Organizing R&D for the Future

The art of collaboration is one that many research and development organizations have yet to master.

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The Trouble With Too Much Board Oversight

Is board oversight — helpful as it can be — detrimental to innovation?

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Experiments in Open Innovation at Harvard Medical School

This article examines how open innovation was used in diabetes research at Harvard Medical School.

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SAS

SAS brings you a free MIT Sloan Management Review preview article on how technology is changing the retail landscape.

Competing in the Age of Omnichannel Retailing

Competing in the Age of Omnichannel Retailing

Recent technology advances in mobile computing and augmented reality are blurring the boundaries between traditional and Internet retailing, enabling retailers to interact with consumers through multiple touch points and expose them to a rich blend of offline sensory information and online content. Retailers and their supply-chain partners will need to rethink their competitive strategies.

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Supply Chains

Do you have the best supply chain strategy for your business? This collection of articles offers thought-provoking ideas about supply chain design and performance.

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When One Size Does Not Fit All

As a business diversifies, it may need more than one supply chain. Here’s how Dell did it.

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Outcome-Driven Supply Chains

Supply chains should be designed and managed to deliver one or more of six basic outcomes.

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Your Next Supply Chain

How have strategies for supply chain design changed? Two leading thinkers offer insights.

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Opportunism Knocks

There are five steps managers can take to protect their complex and vulnerable supply chains.

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Digital Strategy

The Emergence of Chief Digital Officers

April 29, 2013 | Robert Berkman

A new force is stepping into the C-suite — an upstart whose arrival signals how a company will manage social media and other digital technologies: the chief digital officer, or CDO. Appearing in many industries, CDOs share a similar mandate: provide oversight and strategy, and create a big-picture view of how social and digital technologies can make a difference to the entire organization.

One industry where CDOs are making headway is in higher education. The increased interest and activity in delivery of online classes and the rise of MOOCs (Massive Open Online Courses) are spurring administrators to take a deeper look at the role of social and other digital technologies in delivering educational content.

One newly appointed chief digital officer is Sree Sreenivasan at Columbia University. Sreenivasan, who was appointed to his position in July 2012 and reports to the Provost, told us that Columbia created his position to have a single person be responsible for cataloging, coordinating and shepherding what was going on in digital delivery of education, and to think about all of these changes from a broader strategic level.

New in Social Business

Ray Wang Surveys the Evolution of Social Business

R. “Ray” Wang has been a highly respected analyst of social business in enterprises for years. Here he discusses how social business evolves in more socially developed businesses, how uses are growing in the area of service and support and hire to retire on the on-boarding side, and innovation and ideation. He also examines the critical role of leadership, gamification and how social business is changing the future of work. Wang lays out the specific signposts that a business can look for as it moves from step to step along the path of being a more fully socially enabled enterprise.

CMOs Using Social Data to Flex Their Muscle

Recent studies show that CMOs are highly involved and supportive of the use of social media for their function, and are enthusiastic about its potential role it may play throughout the entire business as well. This strong and growing relationship between CMOs and social media data may be leading to a growing influence and strength among CMOs in the C-suite and throughout the enterprise.

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